Groups Sales Executive | Journey Beyond

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.

Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo, New Zealand coach tour specialist Grand Pacific Tours, and Voyages Tourism Australia.

About You

You’re a natural organiser who thrives in a fast‑paced, customer‑focused environment and loves bringing complex pieces together to deliver a seamless outcome. Detail is your superpower, but you’re equally comfortable zooming out to see the bigger commercial picture.

You’ll bring:

• Experience in a sales, group bookings, reservations or guest services role — ideally within travel, tourism or hospitality

• Confidence working across multiple systems, databases and digital platforms
• Strong written and verbal communication skills, with an ability to build rapport with a wide range of stakeholders
• A proactive, solutions‑focused mindset and a genuine commitment to delivering exceptional customer and partner experiences
• Excellent organisational skills, with the ability to manage competing priorities, deadlines and multiple projects at once
• A collaborative approach, remaining calm, adaptable and accountable in a dynamic environment
• Commercial curiosity and a passion for improving processes and finding smarter ways of working

If you’re someone who takes ownership, enjoys supporting sales success behind the scenes and wants to play a meaningful role in delivering unforgettable group journeys, you’ll feel right at home.

About The Role

As the Groups Sales Executive, reporting to the Groups and Campaigns Manager, you’ll support the success of Journey Beyond’s Groups and Charters portfolio by coordinating group opportunities from enquiry through to delivery. Working closely with Business Development Managers, internal teams and trade partners, you’ll help ensure every group journey is seamless, accurate and well supported.

In this role, you will:

• Act as a key point of contact for group and charter enquiries
• Support BDMs with group bookings, allocations, amendments and special requirements
• Liaise with reservations, operations and revenue teams to ensure clear communication and delivery
• Contribute updates and insights to monthly group meetings
• Take initiative to identify and streamline group sales processes and ways of working across all Journey Beyond brands

You’ll also play a part in strengthening how we work by:

• Building strong relationships with partners and stakeholders
• Supporting the development of sales tools and resources, including the Groups Pack
• Identifying opportunities to improve processes and overall group performance

This is a collaborative, hands‑on role that blends coordination, stakeholder engagement and continuous improvement to help deliver outstanding group travel experiences.

What We Offer

• Generous discounts on Journey Beyond travel and experiences
• Study Assistance Policy
• Employee Referral Policy
• Parental Leave program
• Purchased Leave policy
• Private Health discounts
• Employee Assistance Program
• Discounts on Journey Beyond merchandise
• Flexible working environment

How to Apply

If you love bringing details together, supporting sales wins and helping unforgettable group journeys come to life, we’d love to hear from you.

Apply now. Join us!

Successful candidates are required to provide a current National Police Clearance.

A pre-employment medical may be required as part of the recruitment process.