Shipping Warehouse Operations Specialist

Job Position: Shipping Warehouse Operations Specialist

Company: Pro Coffee Gear

Location: Austin, Texas, USA

Type: Full-time

About the Role

We are seeking dedicated individuals to join our Warehouse Operations team. This role is crucial in ensuring the efficient management of warehouse activities, manage our fulfillment operations and ensure seamless order processing from warehouse to customer delivery.

Key Responsibilities

Order Fulfillment & Shipping

• Execute daily pick, pack, and ship operations with accuracy and speed to meet delivery commitments.
• Coordinate with carriers for pickup scheduling, tracking, and delivery optimization.
• Process orders using warehouse management systems and maintain shipment documentation.

Inventory Management

• Conduct cycle counts and maintain inventory accuracy across all SKUs.
• Manage receiving, put-away, and stock organization to optimize warehouse flow.
• Monitor stock levels and coordinate with procurement on replenishment needs.

Quality & Safety

• Ensure all outbound shipments meet quality standards and packaging requirements.
• Maintain safe warehouse operations following OSHA guidelines and company protocols.
• Identify and resolve operational inefficiencies or process bottlenecks.

Returns & Customer Support

• Process returns, exchanges, and damaged goods according to company policies.
• Coordinate with customer service on order status and shipping inquiries.

• Minimum 2 years warehouse or fulfillment experience.
• Proficiency with warehouse management systems and shipping software.
• Forklift certification preferred.
• Strong attention to detail and ability to work in a fast-paced environment.

• Paid time off
• Opportunities for growth within a scaling operations team
• Hands-on experience in warehouse and logistics processes
• Collaborative and supportive work environment

**Only applications and CVs submitted in English will be considered**

Pro Coffee Gear is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and do not discriminate against employees or applicants based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local laws.