BPO Intern

vizxglobal· BPO Services
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📍 Nairobi, Nairobi, KenyaInternship

About this role

About VIZX Global

VIZX Global is a fast-growing BPO and RPO firm connecting global enterprises with Africa’s top talent. We provide outsourcing solutions across staffing, contact center, payroll, and back-office operations for clients in the USA, Europe, and Africa.
Our mission is to showcase Africa, especially Kenya, as a world-class outsourcing destination, empowering the next generation of professionals through real-world experience.


Role Overview

We’re looking for motivated and articulate interns who are eager to begin their careers in the Business Process Outsourcing (BPO) industry.

You’ll receive practical exposure in customer communication, data handling, and global client support while developing essential call center and professional service skills.

Key Responsibilities

  • Handle mock and live inbound/outbound customer interactions under supervision.
  • Learn to use call center and CRM tools 
  • Support client projects by collecting data, logging calls, and documenting feedback.
  • Participate in training sessions on communication, customer service, and BPO fundamentals.
  • Assist BPO Associates in day-to-day client delivery and reporting tasks.
  • Uphold company values—Integrity, Excellence, Growth, Gratitude, and Community—in every interaction.


What You’ll Gain

  • Hands-on experience in a real BPO environment.
  • Training in call handling, client communication, and customer support systems.
  • Coaching and mentorship from industry professionals.
  • Potential transition into a full-time BPO Associate role upon successful completion.


Requirements

  • Diploma or degree in Business, Communication, Customer Service, or related field.
  • Excellent written and verbal English communication.
  • Strong interpersonal and listening skills.
  • Eagerness to learn, adapt, and work in a fast-paced professional setting.
  • Availability for full-time internship (3–6 months) at our Nairobi office.


Nice to Have

  • Prior exposure to call center, telemarketing, or customer support roles (even academic projects).
  • Familiarity with CRM or virtual communication tools.


Why Join VIZX?

At VIZX, you’ll be part of a purpose-driven company that’s redefining Africa’s role in global outsourcing.
We don’t just offer internships, we build careers.

Frequently Asked Questions

Is the salary disclosed for the BPO Intern position at vizxglobal?
The salary for this BPO Intern role at vizxglobal is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the BPO Intern position at vizxglobal located?
This BPO Intern role at vizxglobal is based in Nairobi, Nairobi, Kenya. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the BPO Intern role at vizxglobal full-time or part-time?
This is listed as a Internship position. It is posted as a BPO Intern role in the BPO Services department at vizxglobal.
Which team or department does the BPO Intern at vizxglobal belong to?
This BPO Intern position is part of the BPO Services department at vizxglobal. See the full job description for more information about the team structure and responsibilities.
How do I apply for the BPO Intern position at vizxglobal?
Click the "Apply Now" button on this page. You will be redirected to vizxglobal's official application portal hosted on bamboohr where you can submit your application directly.
When was the BPO Intern job at vizxglobal posted?
This BPO Intern position at vizxglobal was posted on Oct 21, 2025. Apply as soon as possible — early applications are often reviewed first.
BPO Intern
vizxglobal
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