Scrum Master
vizxglobal· BPO Services
About this role
Scrum Master
Job Overview
Key Objectives
- Champion the use of metrics and objective measures to track team performance.
- Inspire, organize, and support teams, identifying growth opportunities.
- Identify and resolve controversial issues in internal and external interactions, seeking win-win solutions.
- Guide teams to stay on track with agile techniques, fine-tuning approaches to align with overall strategy.
- Promote continuous improvement by setting goals, defining milestones, and assigning responsibilities.
Responsibilities
- Manage Agile procedures, including PIP planning, iterations, demos, and retrospectives.
- Conduct assessments of engineers and product team leads.
- Maintain a general development plan in Jira, monitoring deadlines and task completion.
- Coordinate 3 development teams, ensuring autonomy and operational efficiency.
- Propose effective methods and approaches to achieve business results in alignment with company priorities.
- Build and maintain realistic planning and execution processes with teams to ensure timely deliveries.
- Define and utilize key metrics to analyse and improve team performance.
- Effectively manage conflicts and train teams to handle challenges proactively.
- Act as facilitator, process manager, mentor, and change agent, contributing to organization-level process improvements.
Required Skills and Qualifications
- Minimum 3 years’ experience as a Scrum Master, Agile Leader, or similar role in development/testing teams.
- Proficiency with Agile tracking tools (e.g., Jira, Confluence).
- Ability to plan iterations, resolve conflicts, and remove bottlenecks.
- Skilled in facilitating meetings and interacting with multiple management levels.
- Experience conducting team assessments and evaluating effectiveness.
- Strong understanding of the software development lifecycle (SDLC).
- Systems thinker capable of seeing the big picture and identifying root causes.
- Practical knowledge of Scrum and Kanban methodologies.
- Excellent written and verbal communication skills in English.
Preferred Skills and Qualifications
- Certifications in Leadership, Agile Leadership, Scrum Mastering, or People Management.
- Experience in e-commerce.
- Certification as Agile Coach or Scrum Master.
- Educational background in Computer Science or related field.
Frequently Asked Questions
Is the salary disclosed for the Scrum Master position at vizxglobal?
The salary for this Scrum Master role at vizxglobal is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Scrum Master job at vizxglobal remote?
Yes, this Scrum Master position at vizxglobal is remote, with team members based in Remote. You can work from home or anywhere in the supported regions.
Is the Scrum Master role at vizxglobal full-time or part-time?
This is listed as a Full Time position. It is posted as a Scrum Master role in the BPO Services department at vizxglobal.
Which team or department does the Scrum Master at vizxglobal belong to?
This Scrum Master position is part of the BPO Services department at vizxglobal. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Scrum Master position at vizxglobal?
Click the "Apply Now" button on this page. You will be redirected to vizxglobal's official application portal hosted on bamboohr where you can submit your application directly.
When was the Scrum Master job at vizxglobal posted?
This Scrum Master position at vizxglobal was posted on Mar 24, 2026. Apply as soon as possible — early applications are often reviewed first.
Scrum Master
vizxglobal
You'll be redirected to vizxglobal's official application page on bamboohr.