Service Excellence Associate
Angkas· Service Excellence
About this role
- Responds to customer inquiries by phone (inbound and outbound), e-mail, or chat to provide problem resolution.
- Deliver outstanding service to our high-value customers by providing outstanding service and solutions to grow customer relationships.
- Support different Channels such as Telegram, Social Media, In-App, Email, and Chat
- Provide personalized customer service by responding to the needs of the customers.
- Participate in ongoing training and development programs.
- Achieve or exceed daily/monthly targets and other key objectives assigned by your Immediate Supervisor.
- Adhere to company policies and procedures.
REMINDERS: Please note that the screening process includes Typing Test (35 wpm) and Mock call Assessment.
For all successful applicants, here's what you can expect:
- Same day hiring, same day offer
- Free pre-employment medical
- At least 6 moths to 1 year of customer service, support, or any client facing roles experience
- Strong communication skills (oral and written) in Tagalog and English
- Ability to converse in Bisaya is a plus
- Amenable to working on a shifting schedule and working onsite
Why join Angkas?
- Freedom of work
- Work life balance
- Free meal and use of gym
- Opportunities for promotion
- Start-up environment
- Multi-cultural and Agile work environment
- Diversified use of technology
Frequently Asked Questions
Is the salary disclosed for the Service Excellence Associate position at Angkas?
The salary for this Service Excellence Associate role at Angkas is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Service Excellence Associate position at Angkas located?
This Service Excellence Associate role at Angkas is based in Makati City, Metro Manila, Philippines. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Service Excellence Associate role at Angkas full-time or part-time?
This is listed as a Full time position. It is posted as a Service Excellence Associate role in the Service Excellence department at Angkas.
Which team or department does the Service Excellence Associate at Angkas belong to?
This Service Excellence Associate position is part of the Service Excellence department at Angkas. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Service Excellence Associate position at Angkas?
Click the "Apply Now" button on this page. You will be redirected to Angkas's official application portal hosted on workable where you can submit your application directly.
When was the Service Excellence Associate job at Angkas posted?
This Service Excellence Associate position at Angkas was posted on Apr 29, 2026. Apply as soon as possible — early applications are often reviewed first.
Service Excellence Associate
Angkas
You'll be redirected to Angkas's official application page on workable.