Account Manager
About this role
Manage and maintain client relationships to ensure customer satisfaction and loyalty.
• Identify and evaluate potential sales leads, qualifying them for further engagement.
• Schedule and conduct meetings and presentations with clients to showcase company services.
• Collaborate with team members and other departments to optimize sales efforts.
• Update all sales activities and account information regularly in the company’s CRM system.
• Strive to meet or exceed sales quotas and targets.
• Prepare and deliver compelling presentations on company services.
• Maintain a well-developed pipeline of potential clients.
• Attend relevant vendors' events and seminars to stay informed about industry trends.
• Work diligently to meet and exceed customer expectations.
• Promote strong and ongoing relationships with prospects and customers to foster long-term partnerships.
• Conduct thorough market research to stay informed about industry trends, competitor activities, and market conditions.
• Perform other assigned duties as required.
- Bachelor’s degree in software engineering, Business Administration, Marketing, or any related field.
- 0–3 years of experience in Sales, Account Management, Customer Service, or related field.
- Entry-level Sales or Account Management Certification.
- Customer Relationship Management (CRM) training.
- Customer Service & Client Success Training.
- Business Communication & Negotiation Training.
Class A medical Insurance
Annual Bonus
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You'll be redirected to Optimiza's official application page on workable.