Social Media & Marketing Coordinator

Rockstar is recruiting for a fast-growing eCommerce and Amazon services and technology company that partners with global brands to drive measurable growth across online retail marketplaces. This partner combines proprietary technology, deep marketplace expertise, and a trust-first approach to client service, maintaining a 98% client retention rate over the last 18 months. They are scaling their team to match the ambition of their roadmap and reward those who demonstrate excellence and consistency at every level with more opportunity, responsibility, and support in building their career forward.

About the Role

The company is looking for a Social Media & Marketing Coordinator to own the external presence and help build visibility, credibility, and engagement across digital channels. This person will manage social media accounts, create and schedule content, run email campaigns, and keep the website current — all in service of telling the company’s story and strengthening its position in the eCommerce services market.

This is a hands-on, execution-heavy role with room to grow. The right candidate is a self-starter who can take a content calendar from concept to published post, write compelling copy, and bring creative ideas to the table without being asked. Familiarity with digital commerce or eCommerce is a strong plus, though deep Amazon-specific experience is not required.

Key Responsibilities

• Manage and grow the social media presence across LinkedIn, Instagram, X (Twitter), Facebook, TikTok, and Reddit.
• Plan, create, and schedule engaging content — including graphics, short-form video, written posts, and thought leadership repurposing.
• Participate in relevant Reddit communities and industry forums on behalf of the company — contributing helpful, authentic commentary in eCommerce, Amazon, and marketplace discussions to build brand awareness and credibility.
• Create and manage email marketing campaigns (newsletters, announcements, client-facing communications) using platforms such as Mailchimp, HubSpot, Klaviyo, or similar.
• Update and maintain the company website — blog posts, team updates, service page refreshes, case study uploads.
• Monitor social media engagement, respond to comments and messages, and track performance metrics across channels.
• Collaborate with internal teams to source content ideas, client success stories, and industry insights worth sharing.
• Help develop and maintain a consistent brand voice and visual identity across all external communications.
• Research trends in eCommerce, Amazon, and digital marketing content to keep the company’s content relevant and timely.

Must-Have Qualifications

• 2+ years of experience managing social media accounts for a business or brand (not just personal accounts).
• Strong written communication skills in English — professional, engaging, and error-free.
• Experience creating visual content using Canva, Adobe Creative Suite, or similar design tools.
• Experience with email marketing platforms (Mailchimp, HubSpot, Klaviyo, or equivalent).
• Basic website management skills — ability to update pages, publish blog posts, and upload assets (WordPress, Webflow, or similar CMS).
• Familiarity with digital commerce or eCommerce as an industry — candidates should be comfortable talking about online retail, marketplaces, and digital marketing even if they haven’t worked in it directly.
• Organized, proactive, and able to manage a content calendar independently.

Nice-to-Have

• Experience working at or marketing for an agency, consultancy, or B2B services company.
• Video editing skills (short-form reels, TikTok, YouTube Shorts).
• Experience with social media scheduling tools (Buffer, Hootsuite, Later, Sprout Social).
• Basic SEO knowledge for blog and website content.
• Experience with Amazon, Walmart, or eCommerce marketplace marketing as a subject matter area.

Working Conditions & Expectations

• Must have significant overlap with EST business hours.
• Must be available via Slack, WhatsApp, and email during working hours.
• This is a full-time role — no secondary employment during the engagement.
• The company is looking for a long-term team member. Candidates will be assessed on writing quality, creative thinking, and reliability.
• A professional reference that can be contacted is required.
• Success in this role leads to increased responsibility, bonuses, and potential conversion to a full-time employee with benefits.

Reports To

• Marketing / Leadership

Employment Type

• Full-Time Contractor (long-term)