German Customer Advisor
fTXJu5fckxtuW4XzB5cPPo· German
About this role
Are you fluent in German and passionate about helping customers? Join an international team providing top-quality support to users of a leading tech company. In this role, you’ll ensure customers have a smooth experience, resolving inquiries efficiently and professionally.
Responsibilities
- Assist customers with their online orders, deliveries, payments, and returns.
- Handle sensitive information in accordance with company policies.
- Work closely with internal teams, carriers, and financial institutions to resolve issues.
Proactively identify and escalate complex problems when necessary.
Contribute to maintaining high customer satisfaction across all channels.
- Fluent in German (mandatory) and advanced English.
- Excellent communication and problem-solving skills.
- Ability to work efficiently under pressure while maintaining accuracy.
- Team-oriented mindset and ability to work independently when needed.
- Interest in professional development and performance metrics.
- Equipment provided for work from home.
- Free private health insurance after 6 months.
- Meal allowance
- 14 payments per year.
- Paid training and opportunities for career progression.
- Multicultural team environment.
Frequently Asked Questions
Is the salary disclosed for the German Customer Advisor position at fTXJu5fckxtuW4XzB5cPPo?
The salary for this German Customer Advisor role at fTXJu5fckxtuW4XzB5cPPo is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the German Customer Advisor position at fTXJu5fckxtuW4XzB5cPPo located?
This German Customer Advisor role at fTXJu5fckxtuW4XzB5cPPo is based in Lisbon, Lisbon, Portugal. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the German Customer Advisor role at fTXJu5fckxtuW4XzB5cPPo full-time or part-time?
This is listed as a Full time position. It is posted as a German Customer Advisor role in the German department at fTXJu5fckxtuW4XzB5cPPo.
Which team or department does the German Customer Advisor at fTXJu5fckxtuW4XzB5cPPo belong to?
This German Customer Advisor position is part of the German department at fTXJu5fckxtuW4XzB5cPPo. See the full job description for more information about the team structure and responsibilities.
How do I apply for the German Customer Advisor position at fTXJu5fckxtuW4XzB5cPPo?
Click the "Apply Now" button on this page. You will be redirected to fTXJu5fckxtuW4XzB5cPPo's official application portal hosted on workable where you can submit your application directly.
When was the German Customer Advisor job at fTXJu5fckxtuW4XzB5cPPo posted?
This German Customer Advisor position at fTXJu5fckxtuW4XzB5cPPo was posted on Sep 17, 2025. Apply as soon as possible — early applications are often reviewed first.
German Customer Advisor
fTXJu5fckxtuW4XzB5cPPo
You'll be redirected to fTXJu5fckxtuW4XzB5cPPo's official application page on workable.