Italian Support Specialist for Social Media Platform - Athens
fTXJu5fckxtuW4XzB5cPPo· Italian
About this role
For everyone who wants to start a career in Customer Support, working for one of the biggest Social Media platforms can be a great stepping stone to start a career in this area.
Are you a fluent Italian speaker? We are looking for Italian-speaking Social Media Customer Associates to start a promising career in Customer Service.
Pack your bags for Athens and kick-start your career.
What you will do:
- Analyze issues of business customers, partners, clients, or internal stakeholders and find the best ways to resolve them
- Address issues via chat, email, or phone channels, following operating procedures
- Close customer inquiries regarding online marketing products, troubleshoot issues per process specifications, assist users in recovering account information, and assist in payment-related issues
- Adapt existing processes to craft alternate solutions, or escalate critical or more complex queries to the next level for resolution
- Native / near-native level of Italian
- B2-C1 level in English
- Tech-savvy and curious about new technologies mentality
- Excellent Verbal & written communication skills
- Ability to organize and follow-up multiple tasks with accuracy and timeliness
- Flexibility to work night shifts/ weekend shifts
- Previous Customer Service experience is an advantage
- 1045-1100 euros gross per month
- 14 salaries per year
- Performance bonus up to 10%
- Great career progression opportunities
- A multicultural work environment
- Working on site
Frequently Asked Questions
Is the salary disclosed for the Italian Support Specialist for Social Media Platform - Athens position at fTXJu5fckxtuW4XzB5cPPo?
The salary for this Italian Support Specialist for Social Media Platform - Athens role at fTXJu5fckxtuW4XzB5cPPo is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Italian Support Specialist for Social Media Platform - Athens position at fTXJu5fckxtuW4XzB5cPPo located?
This Italian Support Specialist for Social Media Platform - Athens role at fTXJu5fckxtuW4XzB5cPPo is based in Athens, Attica, Greece. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Italian Support Specialist for Social Media Platform - Athens role at fTXJu5fckxtuW4XzB5cPPo full-time or part-time?
This is listed as a Full time position. It is posted as a Italian Support Specialist for Social Media Platform - Athens role in the Italian department at fTXJu5fckxtuW4XzB5cPPo.
Which team or department does the Italian Support Specialist for Social Media Platform - Athens at fTXJu5fckxtuW4XzB5cPPo belong to?
This Italian Support Specialist for Social Media Platform - Athens position is part of the Italian department at fTXJu5fckxtuW4XzB5cPPo. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Italian Support Specialist for Social Media Platform - Athens position at fTXJu5fckxtuW4XzB5cPPo?
Click the "Apply Now" button on this page. You will be redirected to fTXJu5fckxtuW4XzB5cPPo's official application portal hosted on workable where you can submit your application directly.
When was the Italian Support Specialist for Social Media Platform - Athens job at fTXJu5fckxtuW4XzB5cPPo posted?
This Italian Support Specialist for Social Media Platform - Athens position at fTXJu5fckxtuW4XzB5cPPo was posted on Aug 31, 2023. Apply as soon as possible — early applications are often reviewed first.
Italian Support Specialist for Social Media Platform - Athens
fTXJu5fckxtuW4XzB5cPPo
You'll be redirected to fTXJu5fckxtuW4XzB5cPPo's official application page on workable.