Spanish Customer Service Representative - Lisbon

fTXJu5fckxtuW4XzB5cPPo· Spanish
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📍 Lisbon, Lisbon, PortugalFull time

About this role

If you’re looking to grow and be inspired, as a Customer Service Representative, you will make use of your skills to support our clients in different areas of finance. Play an active role in upholding client guidelines, advocating for, and engaging in the continuous improvement of services offered to all users.

We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. There is a real career and personal growth potential. We offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

🚀 And now, we’re offering a €1,000 signing bonus! Don’t miss out—apply today!

Responsibilities:

As a Customer Service Representative, you will:

  • Provide assistance through phone, email, chat, or social media platforms.
  • Answer questions about features, functionality, and account setup.
  • Help customers resolve app-related technical issues, such as login errors or payment delays.
  • Guide users through the account creation or identity verification process.
  • Build and maintain a positive customer experience by being empathetic and professional.
  • Escalate unresolved or complex issues to higher-level support or technical teams.

  • Have a High level of Spanish (Oral and written) and are fluent in English (C1)
  • Have strong analytical and troubleshooting skills to resolve customer queries effectively.
  • Be familiar with mobile apps, digital payments, and online platforms.
  • Have the ability to understand customer concerns fully and provide appropriate solutions.
  • Previous experience in customer service, support roles, or call centers is often preferred.
  • Competitive salary and performance bonus
  • Meal allowance
  • Transport allowance
  • Working rotating shifts
  • Central location in Lisbon, Portugal
  • Full paid training on the company and the project you'll be working on
  • Free private health insurance after 6 months.

Frequently Asked Questions

Is the salary disclosed for the Spanish Customer Service Representative - Lisbon position at fTXJu5fckxtuW4XzB5cPPo?
The salary for this Spanish Customer Service Representative - Lisbon role at fTXJu5fckxtuW4XzB5cPPo is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Spanish Customer Service Representative - Lisbon position at fTXJu5fckxtuW4XzB5cPPo located?
This Spanish Customer Service Representative - Lisbon role at fTXJu5fckxtuW4XzB5cPPo is based in Lisbon, Lisbon, Portugal. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Spanish Customer Service Representative - Lisbon role at fTXJu5fckxtuW4XzB5cPPo full-time or part-time?
This is listed as a Full time position. It is posted as a Spanish Customer Service Representative - Lisbon role in the Spanish department at fTXJu5fckxtuW4XzB5cPPo.
Which team or department does the Spanish Customer Service Representative - Lisbon at fTXJu5fckxtuW4XzB5cPPo belong to?
This Spanish Customer Service Representative - Lisbon position is part of the Spanish department at fTXJu5fckxtuW4XzB5cPPo. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Spanish Customer Service Representative - Lisbon position at fTXJu5fckxtuW4XzB5cPPo?
Click the "Apply Now" button on this page. You will be redirected to fTXJu5fckxtuW4XzB5cPPo's official application portal hosted on workable where you can submit your application directly.
When was the Spanish Customer Service Representative - Lisbon job at fTXJu5fckxtuW4XzB5cPPo posted?
This Spanish Customer Service Representative - Lisbon position at fTXJu5fckxtuW4XzB5cPPo was posted on May 19, 2025. Apply as soon as possible — early applications are often reviewed first.
Spanish Customer Service Representative - Lisbon
fTXJu5fckxtuW4XzB5cPPo
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You'll be redirected to fTXJu5fckxtuW4XzB5cPPo's official application page on workable.