Slovak Technical Support Specialist
fTXJu5fckxtuW4XzB5cPPo· Slovak
About this role
Are you a fluent Slovak speaker? Are you ready to join one of the biggest multinational technology companies?
We are looking for Slovak Technical Support Specialists to work for the world’s largest multinational technology company that specializes in consumers electronics, software and online services! Join a dynamic & multicultural team and let your new journey begin in Greece!
Benefit from a unique opportunity to become technical representative for one of the biggest American tech companies and kick-start your career dynamically!
Responsibilities
- Act as the first point of contact for all the Slovak-speaking customers
- Identify and assess customers’ needs to achieve satisfaction
- Provide software troubleshooting for mobile devices (mobile phones, tablets & more)
- Assist customers to manage/secure their account & passwords
- Resolve customers’ online store post-sales requests
- Manage large amounts of incoming calls & emails
- Build sustainable relationships and trust with customer accounts
- Handle customer complaints, provide appropriate solutions
- Fluency both in written and spoken Slovak
- C1 in English
- Technical skills
- Familiar with iOS and/or MacOS, or comparable technology, is preferred
- Customer-oriented attitude
- Willingness to provide exceptional customer experience
- Relocation to Greece
- EU Citizenship
- 1300€ gross monthly salary
- 14 salaries per year
- Monthly bonuses up to 200€
- Transportation bonus of 100€
- Relocation package covered (Flight tickets, 2 weeks free accommodation, paid real estate agency in order to find you an apartment, taxi fare from the airport to your hotel)
- Work from home policy, but based in Greece
- Training course
- First class ongoing training and development
- Career development opportunities
- You will join a multinational market leading call center company
- Multicultural and modern working environment
Frequently Asked Questions
Is the salary disclosed for the Slovak Technical Support Specialist position at fTXJu5fckxtuW4XzB5cPPo?
The salary for this Slovak Technical Support Specialist role at fTXJu5fckxtuW4XzB5cPPo is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Slovak Technical Support Specialist job at fTXJu5fckxtuW4XzB5cPPo remote?
Yes, this Slovak Technical Support Specialist position at fTXJu5fckxtuW4XzB5cPPo is remote, with team members based in Athens, Attica, Greece, TELECOMMUTE. You can work from home or anywhere in the supported regions.
Is the Slovak Technical Support Specialist role at fTXJu5fckxtuW4XzB5cPPo full-time or part-time?
This is listed as a Full time position. It is posted as a Slovak Technical Support Specialist role in the Slovak department at fTXJu5fckxtuW4XzB5cPPo.
Which team or department does the Slovak Technical Support Specialist at fTXJu5fckxtuW4XzB5cPPo belong to?
This Slovak Technical Support Specialist position is part of the Slovak department at fTXJu5fckxtuW4XzB5cPPo. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Slovak Technical Support Specialist position at fTXJu5fckxtuW4XzB5cPPo?
Click the "Apply Now" button on this page. You will be redirected to fTXJu5fckxtuW4XzB5cPPo's official application portal hosted on workable where you can submit your application directly.
When was the Slovak Technical Support Specialist job at fTXJu5fckxtuW4XzB5cPPo posted?
This Slovak Technical Support Specialist position at fTXJu5fckxtuW4XzB5cPPo was posted on Nov 16, 2022. Apply as soon as possible — early applications are often reviewed first.
Slovak Technical Support Specialist
fTXJu5fckxtuW4XzB5cPPo
You'll be redirected to fTXJu5fckxtuW4XzB5cPPo's official application page on workable.