Czech Customer Support Consultant - Athens
fTXJu5fckxtuW4XzB5cPPo· Czech
About this role
Do you speak Czech? A new position in Customer Support is opening a new door in your life! Pack your bags for Greece and work in Athens.
We are currently looking for an enthusiastic & communicative Czech Customer Support Consultant. Ready to join your next adventure?
Benefit from a unique opportunity to become customer representative for retail sector, in an excellent working environment.
Now, you can use your language skills and be a part of a dynamic and multicultural team in Greece!
Responsibilities:
- Provide software troubleshooting for mobile devices (mobile phones, tablets & more)
- Assist customers to manage/secure their account & passwords
- Resolve customers’ online store post-sales requests
- Deliver high quality support: provide accurate and complete information by using the right methods/tools
- Manage large amounts of incoming calls & emails
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Handle customer complaints, provide appropriate solutions
- Identify and assess customers’ needs to achieve satisfaction
- Native-level or C1 level in Czech
- At least B2 level in English
- Tech savvy, curious about new technologies
- High School Diploma
- Flexibility to work night shifts/ weekend shifts (if applicable)
- Great communication skills
- Prior customer support experience would be an advantage
- Competitive salary (gross salary 1200-1300€)
- 14 salaries per year
- Monthly bonuses
- Relocation support (flight ticket to Greece, 2-week hotel accommodation, assistance finding an apartment, assistance with the Greek authorities paperwork) in case you reside outside of Greece
- Training courses
- First-class ongoing training and career development opportunities
- You will join a multinational market leading call center company
- Work in a vibrant and energetic office with a real team focus
- Multicultural and modern working environment
Only CVs in English will be reviewed
Frequently Asked Questions
Is the salary disclosed for the Czech Customer Support Consultant - Athens position at fTXJu5fckxtuW4XzB5cPPo?
The salary for this Czech Customer Support Consultant - Athens role at fTXJu5fckxtuW4XzB5cPPo is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Czech Customer Support Consultant - Athens job at fTXJu5fckxtuW4XzB5cPPo remote?
Yes, this Czech Customer Support Consultant - Athens position at fTXJu5fckxtuW4XzB5cPPo is remote, with team members based in Athens, Attica, Greece, TELECOMMUTE. You can work from home or anywhere in the supported regions.
Is the Czech Customer Support Consultant - Athens role at fTXJu5fckxtuW4XzB5cPPo full-time or part-time?
This is listed as a Full time position. It is posted as a Czech Customer Support Consultant - Athens role in the Czech department at fTXJu5fckxtuW4XzB5cPPo.
Which team or department does the Czech Customer Support Consultant - Athens at fTXJu5fckxtuW4XzB5cPPo belong to?
This Czech Customer Support Consultant - Athens position is part of the Czech department at fTXJu5fckxtuW4XzB5cPPo. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Czech Customer Support Consultant - Athens position at fTXJu5fckxtuW4XzB5cPPo?
Click the "Apply Now" button on this page. You will be redirected to fTXJu5fckxtuW4XzB5cPPo's official application portal hosted on workable where you can submit your application directly.
When was the Czech Customer Support Consultant - Athens job at fTXJu5fckxtuW4XzB5cPPo posted?
This Czech Customer Support Consultant - Athens position at fTXJu5fckxtuW4XzB5cPPo was posted on May 12, 2022. Apply as soon as possible — early applications are often reviewed first.
Czech Customer Support Consultant - Athens
fTXJu5fckxtuW4XzB5cPPo
You'll be redirected to fTXJu5fckxtuW4XzB5cPPo's official application page on workable.