Norwegian Customer Support Advisor | Delivery Services
fTXJu5fckxtuW4XzB5cPPo· Norwegian
About this role
Are you fluent in Norwegian and passionate about creating smooth customer experiences?
Join our client’s international team in Greece and support one of the world’s top delivery platforms - helping millions of users get their favorite meals, groceries, and essentials delivered with just a few taps!
You’ll be part of a fast-paced, customer-focused environment where your empathy, communication, and problem-solving skills will make a real difference. From assisting restaurant partners to ensuring timely deliveries for customers, you’ll be at the heart of every successful order - all while working remotely in Greece.
Daily responsibilities:
- Handle inbound communication (calls, chats, and tickets) from restaurant partners and customers
- Resolve issues related to orders, payments, deliveries, and platform use
- Deliver empathetic and professional support across all service channels
- Follow quality and response guidelines to ensure consistent service
- Escalate complex cases when necessary and ensure proper follow-up
- Support ad-hoc operational tasks as requested by the project
- Fluency in Swedish (spoken and written)
- Good command of English for internal communication
- Previous customer service experience is a plus, but not required
- Excellent communication and typing skills
- Ability to multitask and navigate between digital platforms
- Willingness to work in rotational shifts
- Ability to relocate to Greece
- Competitive gross monthly salary
- 14 salaries per year
- Remote work anywhere in Greece
- Relocation package offered for abroad candidates (flight tickets to Greece and 2 weeks of free accommodation)
- Monthly performance bonuses
- Full healthcare package
- Paid training and career development opportunities
- Work in a multicultural environment
- Long-term career opportunities with a global brand
Frequently Asked Questions
Is the salary disclosed for the Norwegian Customer Support Advisor | Delivery Services position at fTXJu5fckxtuW4XzB5cPPo?
The salary for this Norwegian Customer Support Advisor | Delivery Services role at fTXJu5fckxtuW4XzB5cPPo is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Norwegian Customer Support Advisor | Delivery Services job at fTXJu5fckxtuW4XzB5cPPo remote?
Yes, this Norwegian Customer Support Advisor | Delivery Services position at fTXJu5fckxtuW4XzB5cPPo is remote, with team members based in Greece, TELECOMMUTE. You can work from home or anywhere in the supported regions.
Is the Norwegian Customer Support Advisor | Delivery Services role at fTXJu5fckxtuW4XzB5cPPo full-time or part-time?
This is listed as a Full time position. It is posted as a Norwegian Customer Support Advisor | Delivery Services role in the Norwegian department at fTXJu5fckxtuW4XzB5cPPo.
Which team or department does the Norwegian Customer Support Advisor | Delivery Services at fTXJu5fckxtuW4XzB5cPPo belong to?
This Norwegian Customer Support Advisor | Delivery Services position is part of the Norwegian department at fTXJu5fckxtuW4XzB5cPPo. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Norwegian Customer Support Advisor | Delivery Services position at fTXJu5fckxtuW4XzB5cPPo?
Click the "Apply Now" button on this page. You will be redirected to fTXJu5fckxtuW4XzB5cPPo's official application portal hosted on workable where you can submit your application directly.
When was the Norwegian Customer Support Advisor | Delivery Services job at fTXJu5fckxtuW4XzB5cPPo posted?
This Norwegian Customer Support Advisor | Delivery Services position at fTXJu5fckxtuW4XzB5cPPo was posted on Oct 9, 2025. Apply as soon as possible — early applications are often reviewed first.
Norwegian Customer Support Advisor | Delivery Services
fTXJu5fckxtuW4XzB5cPPo
You'll be redirected to fTXJu5fckxtuW4XzB5cPPo's official application page on workable.