Slovenian Customer Service Representative - Athens
fTXJu5fckxtuW4XzB5cPPo· Slovenian
About this role
Are you a Slovenian speaker?
We are looking for Customer Support Specialists to provide best-in-class customer service and resolution to the company's customers. As the company continues to support the growing customer base, they are looking to onboard outstanding employees capable of increasing customer loyalty and reducing customer churn.
Responsibilities:
- Demonstrate exceptional customer service by providing consistent, timely and accurate customer support
- Leverage analytics to proactively outreach to the existing customer base, to improve customer outcomes and their success with the application throughout the customer lifecycle
- Use Project Management skills to help the team generate and execute ideas to enhance overall customer success
- Resell the value and benefits of the company, up-sell/cross-sell services and products to increase customer satisfaction
- Cross-functional internal collaboration to advocate for the voice of the customer to all relevant stakeholders internally and with our channel partners
- Demonstrate an ability to create partnerships and manage relationships to investigate and resolve customer issues
- Native level of Slovenian
- Advanced level of English
- Outstanding communication and presentation abilities
- Experience managing customer expectations and de-escalating tense scenarios
- Outstanding follow-up and follow-through to ensure customers’ success and a positive outcome
- Ability to work in a team environment
- Relocation to Athens
- EU Passport
- Competitive starting salary
- 14 salaries per year
- Relocation package (including 2 weeks of paid accommodation, flight tickets, and assistance in issuing documents)
- Extra monthly performance bonus
- Private health insurance plan
- Numerous benefits & discounts
- Career growth opportunities within the company
- Full training by certified instructors
- Free online Greek language courses
- Great professional growth opportunities and multicultural exposure
Frequently Asked Questions
Is the salary disclosed for the Slovenian Customer Service Representative - Athens position at fTXJu5fckxtuW4XzB5cPPo?
The salary for this Slovenian Customer Service Representative - Athens role at fTXJu5fckxtuW4XzB5cPPo is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Slovenian Customer Service Representative - Athens position at fTXJu5fckxtuW4XzB5cPPo located?
This Slovenian Customer Service Representative - Athens role at fTXJu5fckxtuW4XzB5cPPo is based in Athens, Attica, Greece. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Slovenian Customer Service Representative - Athens role at fTXJu5fckxtuW4XzB5cPPo full-time or part-time?
This is listed as a Full time position. It is posted as a Slovenian Customer Service Representative - Athens role in the Slovenian department at fTXJu5fckxtuW4XzB5cPPo.
Which team or department does the Slovenian Customer Service Representative - Athens at fTXJu5fckxtuW4XzB5cPPo belong to?
This Slovenian Customer Service Representative - Athens position is part of the Slovenian department at fTXJu5fckxtuW4XzB5cPPo. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Slovenian Customer Service Representative - Athens position at fTXJu5fckxtuW4XzB5cPPo?
Click the "Apply Now" button on this page. You will be redirected to fTXJu5fckxtuW4XzB5cPPo's official application portal hosted on workable where you can submit your application directly.
When was the Slovenian Customer Service Representative - Athens job at fTXJu5fckxtuW4XzB5cPPo posted?
This Slovenian Customer Service Representative - Athens position at fTXJu5fckxtuW4XzB5cPPo was posted on Jan 18, 2024. Apply as soon as possible — early applications are often reviewed first.
Slovenian Customer Service Representative - Athens
fTXJu5fckxtuW4XzB5cPPo
You'll be redirected to fTXJu5fckxtuW4XzB5cPPo's official application page on workable.