German - Customer Support - Team leader
fTXJu5fckxtuW4XzB5cPPo· German
About this role
Are you an experienced Customer Support Team Leader who is looking to take the next step?
Does leading a support team within one of Europe’s fastest-growing companies sound like your next adventure? If so, then we’d love to chat!
What you'll be doing:
- Leading by example and showing what customer-obsessed means. Our Customer Support-Team knows that customer interactions serve a larger purpose than simply fixing problems. You will lead by example and raise the bar for the way we do support.
- Communicating: Understanding and setting the needs and relevant tone of voice to each of our customers (courier partners, customers, and merchants) that are reaching out to us.
- Getting stuff done
- Fluent in German, basic knowledge of English would be considered an asset; not required though
- Previous experience at a similar role
- Flexibility to work in shifts (no night shifts)
- You are located in Athens or willing to relocate to Athens
- EU Passport
- Multitasking is your strong suit and you’re prepared to manage multiple incoming interactions simultaneously and effortlessly determine which take priority
As the German Team Leader, you will get:
- Competitive remuneration package
- Hybrid model in Athens
- Indefinite contract
- Career development opportunities
Frequently Asked Questions
Is the salary disclosed for the German - Customer Support - Team leader position at fTXJu5fckxtuW4XzB5cPPo?
The salary for this German - Customer Support - Team leader role at fTXJu5fckxtuW4XzB5cPPo is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the German - Customer Support - Team leader job at fTXJu5fckxtuW4XzB5cPPo remote?
Yes, this German - Customer Support - Team leader position at fTXJu5fckxtuW4XzB5cPPo is remote, with team members based in Athens, Attica, Greece, TELECOMMUTE. You can work from home or anywhere in the supported regions.
Is the German - Customer Support - Team leader role at fTXJu5fckxtuW4XzB5cPPo full-time or part-time?
This is listed as a Full time position. It is posted as a German - Customer Support - Team leader role in the German department at fTXJu5fckxtuW4XzB5cPPo.
Which team or department does the German - Customer Support - Team leader at fTXJu5fckxtuW4XzB5cPPo belong to?
This German - Customer Support - Team leader position is part of the German department at fTXJu5fckxtuW4XzB5cPPo. See the full job description for more information about the team structure and responsibilities.
How do I apply for the German - Customer Support - Team leader position at fTXJu5fckxtuW4XzB5cPPo?
Click the "Apply Now" button on this page. You will be redirected to fTXJu5fckxtuW4XzB5cPPo's official application portal hosted on workable where you can submit your application directly.
When was the German - Customer Support - Team leader job at fTXJu5fckxtuW4XzB5cPPo posted?
This German - Customer Support - Team leader position at fTXJu5fckxtuW4XzB5cPPo was posted on Jul 28, 2021. Apply as soon as possible — early applications are often reviewed first.
German - Customer Support - Team leader
fTXJu5fckxtuW4XzB5cPPo
You'll be redirected to fTXJu5fckxtuW4XzB5cPPo's official application page on workable.