Portuguese Customer Support Specialist - Athens
fTXJu5fckxtuW4XzB5cPPo· Portuguese
About this role
Do you speak Portuguese fluently?
Work for the world’s largest multinational technology company that specializes in consumers electronics, software and online services! Join a dynamic & multicultural team and let your new journey begin in Athens!
Benefit from a unique opportunity to become customer representative for one of the biggest American tech companies and kick-start your career!
Don't wait any longer, apply now!!
The must have, in order to be our Portuguese speaker Customer Support Specialist are:
- Native-level or near-native level in Portuguese language, along with good English skills
- Tech savvy, curious and problem-solving acumen
- Familiar with iOS and/or MacOS, or comparable technology, is preferred
- Able to identify technical issues and suggest immediate solutions to clients
- Provide systematic assistance to customers in a communicative manner
- High School Diploma holder
- Flexible to work night shifts/ weekend shifts (if applicable)
- Active listeners
- Prior customer support experience would be an advantage
Responsibilities
What you will need to do:
- Act as the first point of contact for all the Portuguese -speaking customers
- Identify and assess customers’ needs to achieve satisfaction
- Provide software troubleshooting for mobile devices (mobile phones, tablets & more)
- Assist customers to manage/secure their account & passwords
- Resolve customers’ online store post-sales requests
- Deliver high quality support
- Manage large amounts of incoming calls & emails
- Build sustainable relationships and trust with customer accounts
- Handle customer complaints, provide appropriate solutions
As a Portuguese Customer Support Specialist, you will receive:
- Excellent salary
- 14 salaries
- Performance-based bonus
- Public and private health insurance
- First-class ongoing training and development
- Office location: Athens, Greece
- Career development opportunities
- Relocation package in case you reside outside of Greece
- Multicultural and modern working environment
- Employee relations team to assist you with integrating the Greek lifestyle & culture
Only CVs in English will be reviewed.
Frequently Asked Questions
Is the salary disclosed for the Portuguese Customer Support Specialist - Athens position at fTXJu5fckxtuW4XzB5cPPo?
The salary for this Portuguese Customer Support Specialist - Athens role at fTXJu5fckxtuW4XzB5cPPo is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Portuguese Customer Support Specialist - Athens position at fTXJu5fckxtuW4XzB5cPPo located?
This Portuguese Customer Support Specialist - Athens role at fTXJu5fckxtuW4XzB5cPPo is based in Athens, Attica, Greece. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Portuguese Customer Support Specialist - Athens role at fTXJu5fckxtuW4XzB5cPPo full-time or part-time?
This is listed as a Full time position. It is posted as a Portuguese Customer Support Specialist - Athens role in the Portuguese department at fTXJu5fckxtuW4XzB5cPPo.
Which team or department does the Portuguese Customer Support Specialist - Athens at fTXJu5fckxtuW4XzB5cPPo belong to?
This Portuguese Customer Support Specialist - Athens position is part of the Portuguese department at fTXJu5fckxtuW4XzB5cPPo. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Portuguese Customer Support Specialist - Athens position at fTXJu5fckxtuW4XzB5cPPo?
Click the "Apply Now" button on this page. You will be redirected to fTXJu5fckxtuW4XzB5cPPo's official application portal hosted on workable where you can submit your application directly.
When was the Portuguese Customer Support Specialist - Athens job at fTXJu5fckxtuW4XzB5cPPo posted?
This Portuguese Customer Support Specialist - Athens position at fTXJu5fckxtuW4XzB5cPPo was posted on Jul 28, 2021. Apply as soon as possible — early applications are often reviewed first.
Portuguese Customer Support Specialist - Athens
fTXJu5fckxtuW4XzB5cPPo
You'll be redirected to fTXJu5fckxtuW4XzB5cPPo's official application page on workable.