German Customer Support | Banking Sector - Athens
fTXJu5fckxtuW4XzB5cPPo· German
About this role
We are seeking fluent German speaking Customer Service Consultants to support German speaking customers on the bank industry.
In the Customer Service team you will be the frontline of the bank to the German speaking market, providing excellent customer experience!
Responsibilities:
- Support customers via phone, chat & e-mail
- Be an ambassador of our client and at the same time improve the card as a product
- Track and follow cases to ensure they closed in an efficient and timely manner
- Maintain high customer satisfaction
- Provide and maintain strong, professional relationships with all partners
- Work towards reaching targets as set out by client statement of work as well as internal targets
- Fluency in German
- Very good written and oral communication skills in English
- Exceptional communication & soft skills
- Computer knowledge
- Experience in customer service or customer facing roles would be considered an asset
- Can do attitude, willingness to learn and reliability are essential to your success in this role
- Willingness to relocate to historic Athens, Greece, or be a local candidate
- Complete relocation support (flight ticket to Greece, 4-week hotel accommodation, pick-up & drop, assistance finding an apartment, real estate fee covered by us)
- Competitive monthly salary + 2 extra salaries per year
- Monthly Performance Bonus
- Health Package
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
Only CVS in English will be reviewed
Frequently Asked Questions
Is the salary disclosed for the German Customer Support | Banking Sector - Athens position at fTXJu5fckxtuW4XzB5cPPo?
The salary for this German Customer Support | Banking Sector - Athens role at fTXJu5fckxtuW4XzB5cPPo is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the German Customer Support | Banking Sector - Athens position at fTXJu5fckxtuW4XzB5cPPo located?
This German Customer Support | Banking Sector - Athens role at fTXJu5fckxtuW4XzB5cPPo is based in Athens, Attica, Greece. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the German Customer Support | Banking Sector - Athens role at fTXJu5fckxtuW4XzB5cPPo full-time or part-time?
This is listed as a Full time position. It is posted as a German Customer Support | Banking Sector - Athens role in the German department at fTXJu5fckxtuW4XzB5cPPo.
Which team or department does the German Customer Support | Banking Sector - Athens at fTXJu5fckxtuW4XzB5cPPo belong to?
This German Customer Support | Banking Sector - Athens position is part of the German department at fTXJu5fckxtuW4XzB5cPPo. See the full job description for more information about the team structure and responsibilities.
How do I apply for the German Customer Support | Banking Sector - Athens position at fTXJu5fckxtuW4XzB5cPPo?
Click the "Apply Now" button on this page. You will be redirected to fTXJu5fckxtuW4XzB5cPPo's official application portal hosted on workable where you can submit your application directly.
When was the German Customer Support | Banking Sector - Athens job at fTXJu5fckxtuW4XzB5cPPo posted?
This German Customer Support | Banking Sector - Athens position at fTXJu5fckxtuW4XzB5cPPo was posted on Jul 28, 2021. Apply as soon as possible — early applications are often reviewed first.
German Customer Support | Banking Sector - Athens
fTXJu5fckxtuW4XzB5cPPo
You'll be redirected to fTXJu5fckxtuW4XzB5cPPo's official application page on workable.