German Social Media Customer Associate - Athens
fTXJu5fckxtuW4XzB5cPPo· German
About this role
Do you want to start a career in Customer Support for Social Media?
Are you a fluent German speaker?
We are looking for German Social Media Customer Associates to start a promising career in Customer Service.
Pack your bags for Athens and kick-start your career!
Responsibilities:
What you will do:
- Analyze issues of business customers, partners, clients or internal stakeholders and find the best ways to resolve them
- Address issues via chat, email or phone channels, following operating procedures
- Close customer inquiries regarding online marketing products, troubleshoot issues per process specifications, assist users in recovering account information and assist in payment-related issues
- Adapt existing processes to craft alternate solutions, or escalate critical or more complex queries to the next level for resolution
- Native/Fluent in German
- Good command of English (B1-B2 level)
- Tech-savvy and curious about new technologies mentality
- Excellent Verbal & written communication skills
- Ability to organize and follow up multiple tasks with accuracy and timeliness
- Complete relocation support (flight ticket to Greece, 4-week hotel accommodation, pick-up & drop, assistance finding an apartment, real estate fee covered by us)
- Competitive monthly salary + 2 extra salaries per year
- Monthly Performance Bonus
- Health package
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State-of-the-art premises, providing a great working environment with a relaxing break area
Only CVs in English will be reviewed.
Frequently Asked Questions
Is the salary disclosed for the German Social Media Customer Associate - Athens position at fTXJu5fckxtuW4XzB5cPPo?
The salary for this German Social Media Customer Associate - Athens role at fTXJu5fckxtuW4XzB5cPPo is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the German Social Media Customer Associate - Athens position at fTXJu5fckxtuW4XzB5cPPo located?
This German Social Media Customer Associate - Athens role at fTXJu5fckxtuW4XzB5cPPo is based in Athens, Attica, Greece. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the German Social Media Customer Associate - Athens role at fTXJu5fckxtuW4XzB5cPPo full-time or part-time?
This is listed as a Full time position. It is posted as a German Social Media Customer Associate - Athens role in the German department at fTXJu5fckxtuW4XzB5cPPo.
Which team or department does the German Social Media Customer Associate - Athens at fTXJu5fckxtuW4XzB5cPPo belong to?
This German Social Media Customer Associate - Athens position is part of the German department at fTXJu5fckxtuW4XzB5cPPo. See the full job description for more information about the team structure and responsibilities.
How do I apply for the German Social Media Customer Associate - Athens position at fTXJu5fckxtuW4XzB5cPPo?
Click the "Apply Now" button on this page. You will be redirected to fTXJu5fckxtuW4XzB5cPPo's official application portal hosted on workable where you can submit your application directly.
When was the German Social Media Customer Associate - Athens job at fTXJu5fckxtuW4XzB5cPPo posted?
This German Social Media Customer Associate - Athens position at fTXJu5fckxtuW4XzB5cPPo was posted on Oct 20, 2022. Apply as soon as possible — early applications are often reviewed first.
German Social Media Customer Associate - Athens
fTXJu5fckxtuW4XzB5cPPo
You'll be redirected to fTXJu5fckxtuW4XzB5cPPo's official application page on workable.