Portuguese Customer Support Agent
fTXJu5fckxtuW4XzB5cPPo· Portuguese
About this role
Are you a native Portuguese speaker who enjoys helping customers? Join our client, a leading multinational BPO company, as a Customer Support Agent and play a key role in delivering high-quality customer support and a seamless experience.
Responsibilities
- Identify and assess customers’ needs
- Provide accurate, valid and complete information by using the right methods and tools
- Communicate promptly, professionally and effectively with customers, utilizing all communication methods – including email, phone and chat
- Accurately update customer records and feedback in CRM systems
- Enhance customer experience by gathering customer feedback and share with the Product teams
- Stay informed on product updates, promotions and regulatory requirement
- Native or near-native Portuguese (C1 - C2) with good English (B2)
- Excellent communication and customer service skills
- Strong technical aptitude and confidence using digital tools
- Ability to handle inquiries professionally and follow compliance guidelines
- Flexible to work rotational shifts, including weekends
- Based or able to relocate to Greece
- €1,045 gross/month × 14 salaries per year
- Performance bonus
- Fully remote role within Greece
- Company - provided equipment
- Private medical insurance
- Relocation package to Greece for abroad candidates: flight tickets to Athens, 2 weeks of free accommodation and real estate agency fees covered
- Assistance with onboarding and hiring documentation, including support with issuing a Greek tax numbers
Frequently Asked Questions
Is the salary disclosed for the Portuguese Customer Support Agent position at fTXJu5fckxtuW4XzB5cPPo?
The salary for this Portuguese Customer Support Agent role at fTXJu5fckxtuW4XzB5cPPo is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Portuguese Customer Support Agent job at fTXJu5fckxtuW4XzB5cPPo remote?
Yes, this Portuguese Customer Support Agent position at fTXJu5fckxtuW4XzB5cPPo is remote, with team members based in Greece, TELECOMMUTE. You can work from home or anywhere in the supported regions.
Is the Portuguese Customer Support Agent role at fTXJu5fckxtuW4XzB5cPPo full-time or part-time?
This is listed as a Full time position. It is posted as a Portuguese Customer Support Agent role in the Portuguese department at fTXJu5fckxtuW4XzB5cPPo.
Which team or department does the Portuguese Customer Support Agent at fTXJu5fckxtuW4XzB5cPPo belong to?
This Portuguese Customer Support Agent position is part of the Portuguese department at fTXJu5fckxtuW4XzB5cPPo. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Portuguese Customer Support Agent position at fTXJu5fckxtuW4XzB5cPPo?
Click the "Apply Now" button on this page. You will be redirected to fTXJu5fckxtuW4XzB5cPPo's official application portal hosted on workable where you can submit your application directly.
When was the Portuguese Customer Support Agent job at fTXJu5fckxtuW4XzB5cPPo posted?
This Portuguese Customer Support Agent position at fTXJu5fckxtuW4XzB5cPPo was posted on Dec 22, 2025. Apply as soon as possible — early applications are often reviewed first.
Portuguese Customer Support Agent
fTXJu5fckxtuW4XzB5cPPo
You'll be redirected to fTXJu5fckxtuW4XzB5cPPo's official application page on workable.