Reservoir Engineer - Customer Success - EOR (Hybrid - Middle East)

tachyus· Customer Support
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🌍 Remote📍 Cairo, Cairo, Egypt📍 RemoteContractor

About this role

We are looking for a Petroleum Engineer to work in our Customer Success team, to ensure that our Middle East customers are delighted working with Tachyus. The right hire will present crucial petrotechnical information, train customer petroleum engineers how to use Tachyus software, and onboard new projects for clients.


This role may involve occasional visits to customers and participation in in-person workshops in various locations across Middle East. If you thrive in a dynamic environment and are eager to engage with clients and colleagues face-to-face, we encourage you to apply!


We welcome candidates from all over Middle East, regardless of your current location. This position has a regional focus, and we’re excited to consider applicants from across the EMEA region. Don’t hesitate to submit your application!


As a Customer Success Engineer at Tachyus, you will collaborate closely with our Customer Success Managers, IT specialists, and researchers. Your primary goal will be to enhance the satisfaction of our existing customers, secure renewals, and drive successful upsells.


Reporting Structure & Benefits:

  • Direct Report: You will report directly to the Customer Success Manager.
  • Role Dynamics: Initially, you will assume multiple roles due to the dynamic environment of our rapidly growing startup.
  • Compensation and Benefits: We offer top-tier salary ranges and equity packages, a comprehensive health plan, and stock options.
  • Work Environment: Enjoy a stimulating work environment with a diverse and talented multicultural team.
  • Working Modality: You will benefit from a hybrid working model, combining virtual and face-to-face interactions.


Requirements:

  • Bachelor’s degree in Petroleum Engineering / Geology with proven reservoir engineering experience.
  • Excellent written and oral proficiency in Spanish and English
  • At least 3 years’ experience working in petroleum engineering positions
  • At least 3 year's experience working as reservoir engineer or in related positions
  • Proven experience and strong knowledge in reservoir modeling and simulation
  • Exceptional presentation, communication, and interpersonal skills
  • Be willing to continue learning and provide specialist training - Aptitude for understanding technology and explaining it clearly and appropriately to clients
  • Cultural awareness and sensitivity to work in a truly international environment
  • Proficient in Excel
  • Knowledge of ESG and programming languages (SQL, Python) is a plus.
  • Demonstrated skills with data analysis is a plus.


Why Join Tachyus?


At Tachyus, you'll be part of a company that's at the forefront of technological innovation in the oil and gas industry. We're committed to developing solutions that meet our clients' needs and promote sustainability and environmental responsibility. Join us and contribute to a team that values your insights and is eager to apply them to some of the industry’s most challenging problems.


Frequently Asked Questions

Is the salary disclosed for the Reservoir Engineer - Customer Success - EOR (Hybrid - Middle East) position at tachyus?
The salary for this Reservoir Engineer - Customer Success - EOR (Hybrid - Middle East) role at tachyus is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Reservoir Engineer - Customer Success - EOR (Hybrid - Middle East) job at tachyus remote?
Yes, this Reservoir Engineer - Customer Success - EOR (Hybrid - Middle East) position at tachyus is remote, with team members based in Cairo, Cairo, Egypt, Remote. You can work from home or anywhere in the supported regions.
Is the Reservoir Engineer - Customer Success - EOR (Hybrid - Middle East) role at tachyus full-time or part-time?
This is listed as a Contractor position. It is posted as a Reservoir Engineer - Customer Success - EOR (Hybrid - Middle East) role in the Customer Support department at tachyus.
Which team or department does the Reservoir Engineer - Customer Success - EOR (Hybrid - Middle East) at tachyus belong to?
This Reservoir Engineer - Customer Success - EOR (Hybrid - Middle East) position is part of the Customer Support department at tachyus. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Reservoir Engineer - Customer Success - EOR (Hybrid - Middle East) position at tachyus?
Click the "Apply Now" button on this page. You will be redirected to tachyus's official application portal hosted on bamboohr where you can submit your application directly.
When was the Reservoir Engineer - Customer Success - EOR (Hybrid - Middle East) job at tachyus posted?
This Reservoir Engineer - Customer Success - EOR (Hybrid - Middle East) position at tachyus was posted on Dec 12, 2024. Apply as soon as possible — early applications are often reviewed first.
Reservoir Engineer - Customer Success - EOR (Hybrid - Middle East)
tachyus
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You'll be redirected to tachyus's official application page on bamboohr.