Services Techncian

tlcsolutions· Pod - Mainland
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📍 Hope, British Columbia, CanadaFull Time

About this role

About TLC Solutions


TLC Solutions delivers, deploys, and supports modern technology and IT services to businesses, schools, and government organizations.


We distinguish ourselves from other IT service providers by offering complete managed service packages to our clients. We help our clients choose computers and devices that fit their needs, build and control servers, install and manage networks, and design, develop, and implement cloud solutions that bring value to their organization. We also provide our clients with IT management, remote support, and onsite desk-side support services.


In 1999, TLC Solutions onboarded our first client with a vision of providing managed IT services and communications in British Columbia. We are proud to serve this client still, and since our inception, we have grown to serve a broad range of businesses throughout BC, Alberta, and California. This growth is built on the same transparency, expertise, and reliability on which we were founded.


United by our core values of Joy, Teamwork, Honesty, Loyalty, and Accountability, TLC is on a journey to help people love technology and deliver Technolojoy!


We are looking for a Services Technician to join our Langley pod. 


How this Role Delivers Technolojoy

The Service Technician is our frontline technical support person.  They are responsible for the initial triage for all client support requests.

Key Accountabilities:

  • Supply exceptional IT service on all supported communication platforms
  • Document new and changing systems and processes
  • Self-education through workshops, certifications, job shadowing and research
  • Client onsite support
  • Following existing documentation to complete standard tasks
  • Resolve and escalate service requests
  • Working alone/unsupervised

 

Key Qualifications:

  • 3 Years IT support or education or combination of both
  • 2 Year customer service
  • Preferred Certificates
    • Network+, A+, Server+
    • CCNA, ACSA, JNCIA
    • MS-900, MD-102. Any other fundamentals or Associate level Microsoft Certification
  • Preferred experience with
    • Windows Server 2012-2022
    • Networking fundamentals
    • Microsoft 365 administration
    • Class 5/7N Driver’s license
  • Ability to come to the office if required and go to client sites at regular intervals
  • Successful completion of Criminal Background Check
  • Legally allowed to work in Canada, valid permit required
  • Clean driving record and ability to produce a drivers abstract and claims history letter

 

Frequently Asked Questions

Is the salary disclosed for the Services Techncian position at tlcsolutions?
The salary for this Services Techncian role at tlcsolutions is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Services Techncian position at tlcsolutions located?
This Services Techncian role at tlcsolutions is based in Hope, British Columbia, Canada. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Services Techncian role at tlcsolutions full-time or part-time?
This is listed as a Full Time position. It is posted as a Services Techncian role in the Pod - Mainland department at tlcsolutions.
Which team or department does the Services Techncian at tlcsolutions belong to?
This Services Techncian position is part of the Pod - Mainland department at tlcsolutions. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Services Techncian position at tlcsolutions?
Click the "Apply Now" button on this page. You will be redirected to tlcsolutions's official application portal hosted on bamboohr where you can submit your application directly.
When was the Services Techncian job at tlcsolutions posted?
This Services Techncian position at tlcsolutions was posted on Feb 5, 2026. Apply as soon as possible — early applications are often reviewed first.
Services Techncian
tlcsolutions
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