Allocator

LOCATION: Liverpool Airport

SHIFT PATTERN: 4 on 4 off, 40 hours per week

PAY RATE: £13.50 PER HOUR

Purpose:

The Allocators are responsible for ensuring an effective and efficient operation by allocating resources to specific tasks within defined time frames, utilizing Inform, in order to meet client specifications.

Key Responsibilities:

· Monitor the issuing and receiving of equipment to all staff

· Assign staff to new jobs using Inform and monitor their progress

· Assist the Duty Managers and Supervisor’s with ensuring adequate staffing levels

· Keep the Duty Manager informed of potential delays or problems

· Collate incoming requests for assistance, update Inform, plan and allocate tasks to staff to meet required service standards

· Ensure customer requests are met within SLA

· Receive and respond to telephone enquiries from staff and customers in professional manner.

· Liaise with all airline staff and handling agents.

· Provide detailed reports on delay’s, failed SLA’s, accidents and incidents

· Brief staff on relevant operational matters

· Escalate possible service failures, ideally before they happen.

· Identify operational challenges” and produce a plan to respond.

· Ensure a fair and consistent approach to staff when allocating work.

· Ensure staff are working appropriately and in a timely manner

· Promote and identify efficient ways of allocating

· Forward plan continuously for the next 36hours

Carry out any reasonable task requested by the management team. This description is an outline of the role and it is expected that key task will vary with the demand of our client and operation base.

Required Experience and Skills:

· Previous experience of primarily working in a similar role is desirable

· The ideal candidate will have excellent communication skills

· Must have the right to work in the UK

· Must pass a DBS check

· Must be able to provide 5 years reference information

Desirable Skills:

· Excellent communication & interpersonal skills

· Flexibility

· Innovative

· Achievement orientated

· Energy/Drive

We’re proud to offer a great range of benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work, our innovative employee app where you can find:

• Perks: discounts, gift cards, cashback, and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health, money and work
• Support: Online chat or telephone service for urgent support in a crisis

For more information about ABM’s benefits, visit our 

About ABM:

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

For more information, visit .

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.