IT Lead/Systems Administraror - DTRC

Aspire Software is looking for an System Administrator to join our team in Lebanon.

Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.

About the job:

This is a senior, technically deep role for a systems administrator who is equally comfortable administering RHEL-derivative Linux at scale and operating across modern cloud platforms. You will serve as the dedicated IT resource for Datatrac. You bring a cloud-forward mindset, strong Linux fundamentals, and the operational rigor to take ownership of an environment without being chased.

Key Responsibilities

• Serve as the dedicated IT point of contact across all day-to-day operations
• Own Microsoft 365 administration within the scope permitted by Aspire tenancy governance — distribution lists, OneDrive permissions, and user-level management
• Administer endpoint management via Microsoft Intune across a mixed Windows / macOS / Linux fleet
• Manage Bitdefender endpoint security — policy tuning, exclusions, incident response, and reporting
• Administer Kaseya VSA for remote monitoring, patching, and agent-based operations
• Own Google ecosystem administration — Google Workspace (legacy accounts retained for continuity), Google Ads, Google Play Store, and Apple App Store publishing accounts
• Handle onboarding, offboarding, access management, internal application installation, and first-line troubleshooting
• Maintain documentation, SOPs, security posture, and compliance controls
• Address the existing infrastructure backlog during the initial ramp-up period

Servers & Systems Administration

• Administer a predominantly RHEL-derivative Linux server estate (Rocky, AlmaLinux, RHEL, CentOS)
• Maintain a small number of Windows Server instances (primarily test environments)
• Support HA design, clustering, load balancing, backup, and disaster recovery planning

• Package and distribute system configuration and tooling via RPM Spec files

Cloud Infrastructure

• Administer and maintain Datatrac's current Oracle Cloud Infrastructure (OCI) estate — compute, storage, networking, IAM, and cost management
• Design, implement, and maintain cloud networking — VPN, NGFW firewalls, DNS, load balancing, and network segmentation

Monitoring, Logging & Automation

• Lead the ongoing Zabbix rollout — replacing the legacy BigBrother monitoring platform across the Datatrac estate
• Maintain centralized logging via Syslog-ng and support observability across servers and cloud workloads
• Build and maintain Infrastructure-as-Code using Terraform (or equivalent) for repeatable, reviewable environment changes
• Script systems configuration, monitoring, logging, and operational automation using Bash, Python, and Git-based workflows

Security & Compliance

• Enforce MFA, conditional access, network segmentation, and DLP across the environment
• Partner with ESG IT leadership on Valsoft Minimum IT Security Standard compliance and audit readiness
• Contribute to security incident response, vulnerability triage, and patch management cadence

• 5–8 years of experience in systems administration with strong Linux fundamentals and cloud infrastructure focus
• Deep, hands-on administration of RHEL-derivative Linux (Rocky, AlmaLinux, RHEL, CentOS) at an infrastructure level - Working experience with Oracle Cloud Infrastructure (OCI) — compute, networking, IAM, storage
• Demonstrated experience with cloud and hybrid networking — VPN, firewalls (Palo Alto / FortiGate / pfSense or similar), DNS, and segmentation
• Production experience with monitoring platforms — Zabbix preferred; exposure to migrating between monitoring stacks is a strong plus
• Scripting and automation proficiency in Bash and Python; comfortable working in Git-based collaboration workflows
• Experience packaging system configuration and tooling with RPM Spec files - Working knowledge of Microsoft 365 and Intune administration
• Familiarity with endpoint security operations — Bitdefender preferred; exposure to other enterprise EDR platforms acceptable
• Experience with RMM / remote management tooling — Kaseya VSA preferred - Comfort administering Google Workspace and app-store publishing accounts (Google Play, Apple App Store) is an asset
• Ability to produce clear technical documentation and communicate effectively with both technical and non-technical stakeholders
• English proficiency — high-level written and spoken is mandatory

AI Proficiency — Required

• In line with Valsoft's AI-native reinvestment initiative, this role requires genuine working fluency with AI tools. Candidates should be able to speak concretely about how they use AI in their current work — we are looking for someone who actively applies AI to accelerate infrastructure work, automate workflows, and solve complex problems faster.
• Active daily use of AI tools (Microsoft Copilot, Claude, ChatGPT, or equivalent) in infrastructure and sysadmin workflows
• Experience using AI to assist with IaC generation, architecture review, runbook authoring, migration planning, or incident analysis
• Ability to identify where AI tooling can reduce operational toil across the environments they support
• Familiarity with AI/ML service integrations on AWS (Bedrock, SageMaker) or Azure (Azure OpenAI) is a strong advantage

Preferred Skills

• Red Hat certifications — RHCSA, RHCE
• Microsoft certifications — AZ-104, AZ-305, or MS-500
• Experience leading cloud migrations (OCI → AWS or equivalent) end-to-end -Infrastructure-as-Code in production: Terraform and/or CloudFormation
• Exposure to compliance frameworks — SOC 2, ISO 27001, NIST
• Experience in a multi-company or portfolio IT environment