Regional Manager, Retail SME
Access Bank PLC· Retail Banking
About this role
Job Grade: AM - MGR
Job Overview: Responsible for providing strategic leadership and direction to Business Managers within the assigned region to achieve financial and non-financial targets, drive portfolio growth and profitability, ensure excellent customer experience, deepen market penetration, strengthen risk asset quality, and promote adoption of the Bank’s products and digital channels.
Key Responsibilities
- Drive regional profitability, growth, and achievement of strategic targets
- Lead Business Managers to deliver financial and non-financial performance objectives
- Identify business opportunities and conduct market intelligence to support growth
- Drive deposit mobilization, revenue generation, risk asset growth, and portfolio quality
- Oversee credit processing, approvals, disbursements, and portfolio performance
- Monitor loan recoveries, delinquency trends, and regulatory compliance
- Drive customer acquisition, retention, and digital channel adoption
- Build and maintain strategic relationships with key customers and stakeholders
- Collaborate with SBUs to drive ecosystem opportunities and business growth
- Build a high-performance culture through coaching, mentoring, and performance management
- Conduct staff performance reviews and capability development sessions
- Ensure adherence to the Bank’s core values, policies, and service standards
- Prepare regional business plans, profitability reports, and management reports
- Perform other duties as assigned by the Group Head
Skills/Competence Requirements
Required Knowledge, Skills and Abilities:
- Excellent business development and management skills
- Strong financial analysis and portfolio management capabilities
- Advanced marketing and sales skills
- Strong knowledge and understanding of the Nigerian SME banking market
- Good understanding of banking operations (domestic and international operations)
- Strong presentation and problem-solving capabilities
- Strong managerial and administrative skills
- Team building and conflict management skills
- Strong leadership and influencing capabilities
- Strong organizational and coordination skills
- Competence in credit portfolio management
- Ability to review, and analyze credit proposals
- Excellent communication and stakeholder management skills
Qualifications & Experience
- A good first degree in any discipline. Relevant Masters’ degree is an added advantage.
- Recognized professional certification such as ACIB, etc.
- 10 years in sales with at least 3 years in team management role.
Frequently Asked Questions
Is the salary disclosed for the Regional Manager, Retail SME position at Access Bank PLC?
The salary for this Regional Manager, Retail SME role at Access Bank PLC is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Regional Manager, Retail SME position at Access Bank PLC located?
This Regional Manager, Retail SME role at Access Bank PLC is based in Lagos, Lagos, Nigeria. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Regional Manager, Retail SME role at Access Bank PLC full-time or part-time?
This is listed as a Full time position. It is posted as a Regional Manager, Retail SME role in the Retail Banking department at Access Bank PLC.
Which team or department does the Regional Manager, Retail SME at Access Bank PLC belong to?
This Regional Manager, Retail SME position is part of the Retail Banking department at Access Bank PLC. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Regional Manager, Retail SME position at Access Bank PLC?
Click the "Apply Now" button on this page. You will be redirected to Access Bank PLC's official application portal hosted on workable where you can submit your application directly.
When was the Regional Manager, Retail SME job at Access Bank PLC posted?
This Regional Manager, Retail SME position at Access Bank PLC was posted on Jun 16, 2026. Apply as soon as possible — early applications are often reviewed first.
Regional Manager, Retail SME
Access Bank PLC
You'll be redirected to Access Bank PLC's official application page on workable.