Hospitality Manager

Serenity Mental Health Centers· Clinic Staff
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📍 Fort Worth, Texas, United StatesFull time

About this role

Hospitality Manager 

Location: Fort Worth, TX
Employment Type: Full-Time 
Compensation: $90,000+ annually and bonus incentives 

Lead daily clinic operations, manage staff, and drive patient experience in a fast-growing behavioral health organization. 
We’re not looking for résumés stacked with medical jargon — we’re looking for energy, drive, and people who get people. If you can lead a high-performing team and manage a fast-paced operation while connecting authentically with those we serve, you’re our kind of person.  

 About the Role 

  • Own the daily operations of a high-volume mental health clinic 
  • Lead, coach, and hold teams accountable to performance and service standards 
  • Ensure every patient experience feels welcoming, efficient, and professional 

No healthcare experience required — we provide comprehensive training. 

 

Key Responsibilities 

  • Oversee day-to-day clinic operations, workflow, and patient flow 
  • Coach and develop staff to consistently meet KPIs and service expectations 
  • Monitor metrics related to scheduling efficiency, volume, and patient experience 

 

Requirements (Must-Haves) 

  • 10+ years of leadership or operations experience in a high-volume environment of 30+ individuals 
  • Proven experience managing KPIs and having direct performance conversations 
  • Strong communication skills with both people and numbers 

 

Nice-to-Haves 

  • Experience in healthcare, behavioral health, hospitality, or service leadership 
  • Relationship-based sales or customer experience background 
  • Experience leading teams through growth or change 

 

Pay & Benefits 

  • $70-80k annually and bonus incentives 
  • 90% employer-paid medical, dental, and vision benefits 
  • 401(k) retirement plan 
  • 10 PTO days (15 after first year) 
  • 10 paid holidays 

 

About Serenity Healthcare 

Serenity Healthcare uses advanced medical technology and evidence-based treatments to help patients succeed when traditional options haven’t worked. Our mission is to help patients take back their lives while delivering care in a calm, supportive, and elevated environment. 

Serenity Healthcare is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening.

 

Frequently Asked Questions

Is the salary disclosed for the Hospitality Manager position at Serenity Mental Health Centers?
The salary for this Hospitality Manager role at Serenity Mental Health Centers is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Hospitality Manager position at Serenity Mental Health Centers located?
This Hospitality Manager role at Serenity Mental Health Centers is based in Fort Worth, Texas, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Hospitality Manager role at Serenity Mental Health Centers full-time or part-time?
This is listed as a Full time position. It is posted as a Hospitality Manager role in the Clinic Staff department at Serenity Mental Health Centers.
Which team or department does the Hospitality Manager at Serenity Mental Health Centers belong to?
This Hospitality Manager position is part of the Clinic Staff department at Serenity Mental Health Centers. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Hospitality Manager position at Serenity Mental Health Centers?
Click the "Apply Now" button on this page. You will be redirected to Serenity Mental Health Centers's official application portal hosted on workable where you can submit your application directly.
When was the Hospitality Manager job at Serenity Mental Health Centers posted?
This Hospitality Manager position at Serenity Mental Health Centers was posted on Jun 5, 2026. Apply as soon as possible — early applications are often reviewed first.
Hospitality Manager
Serenity Mental Health Centers
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