Back Office Officer

xs· Back Office
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📍 Hybrid📍 Jalan Ampang, Kuala Lumpur, MalaysiaFull Time

About this role

XS is a licensed fast-growing Multi-Asset CFD Broker, looking to hire a dynamic Back Office Officer to join our team of experts!


XS has received numerous awards such as the “Best Multi-Asset Broker - LATAM” from the UF Awards LATAM in Mexico 2024, the “Most Secure Broker” from the Oman Summit Smart Vision in Oman 2024 and the “Global Broker of the Year” from the Traders Fair Awards in Vietnam 2023.


At XS, we're dedicated to maintaining a positive, supportive, and friendly work environment as we build a solid team of high-level professionals. Join us in shaping the future of XS and unlock your potential in an environment that values diversity, growth, and excellence.


Responsibilities:

  • Ensuring effective implementation of Know your Customer (KYC) procedure to all potential and existing Clients in line with the company policies and procedures
  • Executing daily tasks relating to account opening / maintenance and closures
  • Monitoring of clients’ accounts regarding suspicious transactions and notifying the AMLCO when clients’ investment/economic profiles do not match
  • Preparing various regulatory reports related to back office
  • Identifying and enhancing internal procedures, systems, and controls
  • Communicating with other internal departments and the Company’s partners
  • Providing regular progress and management reporting, including KPI
  • Resolving internal and external queries in a timely and professional manner
  • Taking initiative, delegating effectively, and communicating clearly to meet the department’s goals
  • Account Opening Procedures: individual and corporate
  • Improve overall client satisfaction by ensuring a smooth and efficient on boarding experience
  • Updating Back Office manual according to any changes in procedures
  • Contribute to maintaining a positive work environment


Requirements:

  • University degree in Economics/Finance/Business or in a related field
  • Previous experience in a similar role is a must
  • Able to work in different shifts (Morning shift = 7:00/8:00 am till 16:00/17:00 pm/ Afternoon shift = 15:00/16:00 pm till 00:00/1:00 am/ Middle shift = 12:00 pm till 21:00 pm/ Night shift = 12 am till 7:00 am)
  • Fluent in English – Written and verbal
  • Location: Malaysia
  • Any other language will be considered an advantage
  • Computer literate – very good knowledge of Microsoft Office Excel and Word
  • Ability to work under pressure and on tight deadlines
  • Ability to work effectively both independently and as part of a team


Our Offer:

  • Competitive Remuneration
  • Work within a global and fast-growing organization
  • Friendly, supportive, positive, and professional team of experts
  • Multicultural and diverse environment 
  • Full-time employment
  • Annual Leave: 17 Days (1st year), 19 Days (After 1 year), 21 Days (After 2 years).
  • Competition Allowance 
  • Medical Insurance
  • Hybrid work


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If you have a passion for Back Office, and are eager to contribute to a dynamic team, don't hesitate to apply today! We're excited to review your application.


XS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


Note: We wish to thank all applicants for their interest, however, due to the high number of applications, only shortlisted candidates will be contacted.

Frequently Asked Questions

Is the salary disclosed for the Back Office Officer position at xs?
The salary for this Back Office Officer role at xs is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Back Office Officer position at xs located?
This Back Office Officer role at xs is based in Hybrid, Jalan Ampang, Kuala Lumpur, Malaysia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Back Office Officer role at xs full-time or part-time?
This is listed as a Full Time position. It is posted as a Back Office Officer role in the Back Office department at xs.
Which team or department does the Back Office Officer at xs belong to?
This Back Office Officer position is part of the Back Office department at xs. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Back Office Officer position at xs?
Click the "Apply Now" button on this page. You will be redirected to xs's official application portal hosted on bamboohr where you can submit your application directly.
When was the Back Office Officer job at xs posted?
This Back Office Officer position at xs was posted on Apr 27, 2026. Apply as soon as possible — early applications are often reviewed first.
Back Office Officer
xs
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