Email Communications Officer

xs· Communication
Apply Now ↗
📍 Hybrid📍 Jalan Ampang, Kuala Lumpur, MalaysiaFull Time

About this role

XS is a licensed fast-growing Multi-Asset CFD Broker, looking to hire a dynamic Email Communications Officer to join our team of experts!


XS has received numerous awards such as the “Best Multi-Asset Broker - LATAM” from the UF Awards LATAM in Mexico 2024, the “Most Secure Broker” from the Oman Summit Smart Vision in Oman 2024 and the “Global Broker of the Year” from the Traders Fair Awards in Vietnam 2023.


At XS, we're dedicated to maintaining a positive, supportive, and friendly work environment as we build a solid team of high-level professionals. Join us in shaping the future of XS and unlock your potential in an environment that values diversity, growth, and excellence.


Responsibilities:

  • Manage end-to-end email marketing campaign execution.
  • Plan, set up, and optimize email automation journeys and workflows.
  • Maintain customer segmentation, contact lists, and email databases.
  • Monitor campaign performance and provide analysis and actionable insights.
  • Support A/B testing and identify opportunities to improve engagement and conversion rates.
  • Collaborate with internal stakeholders to ensure timely campaign delivery.


Requirements:

  • Minimum 1–3 years of experience in email marketing, CRM campaign management, or related roles.
  • Hands-on experience with email automation and CRM platforms.
  • Familiarity with campaign setup, audience segmentation, and customer journey management.
  • Strong analytical skills with experience in campaign reporting and performance analysis.
  • Detail-oriented with strong organizational and communication skills.
  • Ability to manage multiple campaigns and work in a fast-paced environment.


Our Offer:

  • Competitive Remuneration
  • Work within a global and fast-growing organization
  • Friendly, supportive, positive, and professional team of experts
  • Multicultural and diverse environment 
  • Full-time employment
  • Annual Leave: 17 Days (1st year), 19 Days (After 1 year), 21 Days (After 2 years).
  • Competition Allowance 
  • Medical Insurance
  • Hybrid work


Follow us on Social Media:


If you have a passion for Communications, and are eager to contribute to a dynamic team, don't hesitate to apply today! We're excited to review your application.


XS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


Note: We wish to thank all applicants for their interest, however, due to the high number of applications, only shortlisted candidates will be contacted.

Frequently Asked Questions

Is the salary disclosed for the Email Communications Officer position at xs?
The salary for this Email Communications Officer role at xs is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Email Communications Officer position at xs located?
This Email Communications Officer role at xs is based in Hybrid, Jalan Ampang, Kuala Lumpur, Malaysia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Email Communications Officer role at xs full-time or part-time?
This is listed as a Full Time position. It is posted as a Email Communications Officer role in the Communication department at xs.
Which team or department does the Email Communications Officer at xs belong to?
This Email Communications Officer position is part of the Communication department at xs. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Email Communications Officer position at xs?
Click the "Apply Now" button on this page. You will be redirected to xs's official application portal hosted on bamboohr where you can submit your application directly.
When was the Email Communications Officer job at xs posted?
This Email Communications Officer position at xs was posted on May 27, 2026. Apply as soon as possible — early applications are often reviewed first.
Email Communications Officer
xs
Apply for this role ↗

You'll be redirected to xs's official application page on bamboohr.