Client Services
totallyvets· Retail
About this role
About the Role
We are looking for an enthusiastic Client Services person to join our Customer Services Team.
This is a full time position, working Monday to Friday.
We are looking for people who have the following qualities:
- A passion for customer service, with excellent communication skills
- Enjoys working in a busy environment and being busy all day
- Rural, farming, or agricultural experience and knowledge
- Veterinary practice experience and knowledge
- Good knowledge of the Horowhenua area and geographical locations
- Previous experience in managing calls, booking diaries and appointments
- Ability to work under pressure, to multi-task and to use initiative
- Excellent computer skills
- Confident, positive personality with strong interpersonal skills
- Ability to work in a team environment with a focus on detail and going the extra mile
Responsibilities include:
- Providing first point of contact for our clients and visitors
- Booking appointments for clients
- Answering animal health questions
- Telephone contact and follow-up calls
- Providing sales advice and product knowledge
- End of Day processing and banking
- Administration support for our veterinarians
Previous experience within a customer service, veterinary or agricultural sector would be advantageous but not necessary as training will be given.
What we can offer you:
- Long service benefits
- CPD allowance and opportunities
- Staff discounts on products and services
- Annual flu vaccinations
- Paid Volunteer Day
- Sonder, our employee care platform.
Please apply now with your CV and cover letter.
A copy of the job description is available on request.
For more information, please contact:
Lyn Hobbs
Clinic Manager
Lyn.Hobbs@vetcm.co.nz
Frequently Asked Questions
Is the salary disclosed for the Client Services position at totallyvets?
The salary for this Client Services role at totallyvets is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Client Services position at totallyvets located?
This Client Services role at totallyvets is based in Taumarunui, Ruapehu District, New Zealand. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Client Services role at totallyvets full-time or part-time?
This is listed as a Full Time position. It is posted as a Client Services role in the Retail department at totallyvets.
Which team or department does the Client Services at totallyvets belong to?
This Client Services position is part of the Retail department at totallyvets. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Client Services position at totallyvets?
Click the "Apply Now" button on this page. You will be redirected to totallyvets's official application portal hosted on bamboohr where you can submit your application directly.
When was the Client Services job at totallyvets posted?
This Client Services position at totallyvets was posted on May 27, 2026. Apply as soon as possible — early applications are often reviewed first.
Client Services
totallyvets
You'll be redirected to totallyvets's official application page on bamboohr.