ICT Support Technician

totallyvets· Corporate
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📍 Feilding, Manawatu, New ZealandFull Time

About this role

Totally Vets is a dynamic veterinary company and part of the wider Comhla Group, providing services and products across the Manawatu, Taumarunui and Tararua areas for companion animals, equine and production animals.


We are looking for an enthusiastic ICT Support Technician to join our team. In this varied, fast-paced role you will provide hands-on technical, administrative and systems support that keeps our people and clinics running smoothly – both onsite and remotely.


What you'll be doing

  • Providing onsite and remote helpdesk support to staff across our clinics, including regular clinic visits
  • Troubleshooting and problem-solving hardware, software and network issues, and developing clear action plans
  • Building, repairing and installing computers, laptops, phones and peripherals, and integrating them into our network
  • Onboarding and offboarding employees, and maintaining end-user accounts and security across all platforms
  • Providing administrative support for Vision (Practice management system), SharePoint, Active Directory and Microsoft productivity applications
  • Assisting with day-to-day support of the Practice Management System
  • Establishing and reviewing written ICT procedures, templates and remote set-up processes
  • Providing simple data reports and ICT analysis to end users
  • Maintaining strong relationships with internal teams, external service providers and IT vendors


What we're looking for

  • Previous experience in an IT support or helpdesk role
  • General IT or computer science tertiary education, or equivalent training and experience
  • Sound knowledge of ICT equipment and application suites
  • Strong troubleshooting, diagnostic and problem-solving skills
  • Excellent written and verbal communication, with a passion for customer service
  • Strong relationship-management and interpersonal skills
  • Well organised, detail-focused and able to meet deadlines, work under pressure and multi-task
  • A genuine advocate for technology who enjoys a varied environment, works well in a team (in person and remote), and knows when to seek assistance
  • A current full, clean NZ driver's licence


Why Totally Vets

Our values – constantly improving, share what we know, better together, earn trust, and care for each other – guide how we work every day. You'll join a supportive team that values good communication, trust and going the extra mile.


Apply now with your current CV and a cover letter.


Contact Erin Wasley, HR Manager, hr@tvg.co.nz for more information.


A copy of the full position description is available on request.

Frequently Asked Questions

Is the salary disclosed for the ICT Support Technician position at totallyvets?
The salary for this ICT Support Technician role at totallyvets is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the ICT Support Technician position at totallyvets located?
This ICT Support Technician role at totallyvets is based in Feilding, Manawatu, New Zealand. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the ICT Support Technician role at totallyvets full-time or part-time?
This is listed as a Full Time position. It is posted as a ICT Support Technician role in the Corporate department at totallyvets.
Which team or department does the ICT Support Technician at totallyvets belong to?
This ICT Support Technician position is part of the Corporate department at totallyvets. See the full job description for more information about the team structure and responsibilities.
How do I apply for the ICT Support Technician position at totallyvets?
Click the "Apply Now" button on this page. You will be redirected to totallyvets's official application portal hosted on bamboohr where you can submit your application directly.
When was the ICT Support Technician job at totallyvets posted?
This ICT Support Technician position at totallyvets was posted on Jun 9, 2026. Apply as soon as possible — early applications are often reviewed first.
ICT Support Technician
totallyvets
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