Lead Waiter (Office & VIP Service)
Tatu City· City Management Department
About this role
The Lead Waiter will be responsible for providing high-quality food and beverage service within the office environment, ensuring professional and seamless hospitality experience for staff, senior management, and VIP guests. The role includes directly serving senior management team and other VIP visitors, maintaining excellent service standards, and overseeing the setup and presentation of refreshments during meetings and official engagements.
Key Responsibilities
- Provide professional food and beverage service within the office environment.
- Ensure timely and courteous service to management and all VIP guests visiting the office.
- Prepare and serve tea, coffee, meals, and refreshments during meetings.
- Set up meeting rooms with the necessary refreshments and ensure proper table presentation.
- Maintain cleanliness, organization, and hygiene standards in pantry and service areas.
- Coordinate with kitchen or catering teams to ensure timely preparation and delivery of meals.
- Ensure that VIP service is handled with discretion, professionalism, and attention to detail.
- Supervise and guide other wait staff when necessary to maintain high service standards.
- Monitor pantry supplies and ensure adequate stock of beverages, snacks, and serving materials.
- Ensure proper handling and maintenance of service equipment and utensils.
- Assist with hospitality arrangements during corporate functions and special events.
- Uphold confidentiality and professionalism when serving senior management and VIP guests.
- 2–5 years as a waiter/waitress in a busy restaurant, hotel, or catering environment.
- Proven track record of delivering high-quality customer service.
- Prior experience training or mentoring junior staff
- Coordinating service teams during peak hours.
- Understanding of menu planning, food pairing, and beverage service.
- Certificate or diploma in hospitality management, food & beverage service, or hotel operations.
- Training in customer service, food safety, or beverage knowledge.
Frequently Asked Questions
Is the salary disclosed for the Lead Waiter (Office & VIP Service) position at Tatu City?
The salary for this Lead Waiter (Office & VIP Service) role at Tatu City is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Lead Waiter (Office & VIP Service) position at Tatu City located?
This Lead Waiter (Office & VIP Service) role at Tatu City is based in Tatu City, Kiambu County, Kenya. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Lead Waiter (Office & VIP Service) at Tatu City belong to?
This Lead Waiter (Office & VIP Service) position is part of the City Management Department department at Tatu City. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Lead Waiter (Office & VIP Service) position at Tatu City?
Click the "Apply Now" button on this page. You will be redirected to Tatu City's official application portal hosted on workable where you can submit your application directly.
When was the Lead Waiter (Office & VIP Service) job at Tatu City posted?
This Lead Waiter (Office & VIP Service) position at Tatu City was posted on Mar 11, 2026. Apply as soon as possible — early applications are often reviewed first.
Lead Waiter (Office & VIP Service)
Tatu City
You'll be redirected to Tatu City's official application page on workable.