Account Manager - Experiential Marketing & Events

Hi there, thanks for checking out this opportunity at Sundae Creative! 

Sundae Creative is a leading brand communications agency specializing in public relations, influencer marketing, social storytelling, and experiential brand experiences. With offices in Montreal and Toronto, we partner with category-defining brands across North America, particularly in beauty, fashion, lifestyle, and consumer sectors. We’re known for blending sharp strategy with culturally relevant creativeL combining the credibility of traditional PR with the speed and inventiveness of modern digital channels. Our teams are organized by expertise, allowing us to move fast, think smarter, and deliver integrated campaigns that spark conversation, build influence, and drive real impact.

Now part of the Dulcedo Group, Sundae Creative operates within a broader ecosystem of talent and innovation, while keeping the agility and hands-on approach of a boutique agency. We take our work seriously, but not ourselves - curiosity, collaboration, and great ideas lead the way here! Joining Sundae means stepping into a high-performance, people-first environment where growth is encouraged, voices are heard, and ambition is supported. We care deeply about our clients, our culture, and the people behind the work, and we’re excited to build what’s next together!

The opportunity: 

As an Account Manager, Experiential Marketing & Events, you will lead the planning and execution of integrated event and PR initiatives for a dynamic client portfolio. This role is grounded in end-to-end event production, from concept through on-site delivery, with a strong emphasis on seamless execution, client management, and high-impact brand experiences.

You will own multiple workstreams simultaneously, acting as a key client contact on event-driven projects while collaborating closely with internal teams and external partners. Reporting to the Account Director, you’ll translate strategy into execution—overseeing vendors, budgets, timelines, and logistics—while supporting integrated campaigns that connect live experiences with PR and influencer activity.

Your Scope of Work :

• Lead and execute event and PR workstreams, with full ownership over planning, logistics, and delivery
• Manage end-to-end event execution, including concept development, budgeting, vendor management, venue sourcing, timelines, and on-site leadership
• Serve as a primary client contact on event-related initiatives, ensuring strong communication, alignment, and satisfaction
• Oversee and guide vendor outreach and negotiations, building efficient and cost-effective event solutions
• Collaborate with Account Directors and internal teams to translate strategy into high-impact execution
• Support and mentor junior team members in executional tasks and project coordination
• Manage multiple projects simultaneously, ensuring all deliverables are met on time and at a high standard
• Contribute to influencer and PR campaign execution as it relates to events and activations
  
• Quickly integrate into ongoing projects, particularly across Toronto-based accounts, and provide immediate value

Your Profile:

• 4–6+ years of experience in PR, communications, account management, or event production within an agency or fast-paced environment (mandatory)
  
• Strong background in end-to-end event planning and execution, with experience leading large-scale, brand-driven events (non-wedding)
  
• Proven experience managing clients and brands directly, acting as a key point of contact and trusted partner
  
• Demonstrated ability to own and lead multiple event workstreams simultaneously, from concept through execution
  
• Hands-on experience with vendor sourcing, contract negotiation, venue scouting, budgeting, and logistics management
  
• Experience in event production or experiential marketing is a strong asset
  
• Familiarity with PR and influencer campaigns and how they integrate into event strategies
  
• Highly organized with exceptional attention to detail and ability to manage complex timelines and multiple stakeholders
  
• Proactive, resourceful, and solutions-oriented with the ability to anticipate challenges before they arise
  
• Strong leadership and communication skills, with experience collaborating across internal teams and external partners
  
• Comfortable working in a fast-paced, high-performance agency environment

Soft Skills & SC “factor” : 

• At Sundae Creative, we look for more than just a CV - we look for ambition.
• You’re someone who’s excited to learn, take on new challenges and build a career with us.
• You’re passionate, driven, curious and possess a doer mentality.
• You thrive in a collaborative, high energy culture where peers genuinely add value to your work. 
• You believe in working hard, celebrating wins, laughing often, and not taking yourself too seriously - while still delivering high-quality results! 

Perks! 

• Time Off: Unlock unlimited paid vacation after one year, supported by trust, accountability, and alignment with team needs. Before one year, vacation is accrued at the standard two-week annual entitlement.
• Summer Hours: Enjoy early Fridays year round, with work wrapping up at 2PM every Friday.
• Holiday Closure: Office closure every year between Christmas and New Year’s, so you can fully unplug and spend time with loved ones.
• Comprehensive Insurance: Full medical, dental, and vision coverage for you and your loved ones, available after just one month.

Why You’ll Love Working at Sundae Creative

• Work cross functionally across PR, Events, Influencer Marketing, Design, and Social, contributing to innovative strategies for some of the most exciting clients in the industry.
• Join a tight knit, collaborative team where respect, trust, and good energy are core to our culture.
• Grow with us : as we’re scaling, internal advancement opportunities are real, and strong performance is recognized and rewarded.
• As a division of Dulcedo Management, Sundae Creative offers the best of both worlds: the energy of a fast growing agency, backed by the expertise and stability of 15+ years in the industry.