Guidewire Delivery Team Lead - Australia and New Zealand

Tenzing is a leading Guidewire consultancy across Australia and New Zealand. A Guidewire Partner since 2007, we deliver complex, integrated insurance solutions for public and private organisations across both self‑managed platforms and Guidewire Cloud.

We were recognised as the Guidewire APAC Consulting Partner for Outstanding Market Growth (2023/2024). Our work includes Guidewire Cloud migrations, greenfield implementations, and long‑running DevOps delivery teams. As part of the Tech Mahindra Group, we combine strong local consulting capability with global scale, supported by our Guidewire Centre of Excellence in India.

About the role:

We are seeking an experienced Senior Guidewire Delivery Lead to join our teams across Australia and New Zealand.

This role leads end‑to‑end delivery of Guidewire programmes and engagements, operating primarily as a Project Manager with the flexibility to step into a Scrum Master role where required. You will bring strong delivery leadership across Agile and hybrid environments, with Guidewire delivery experience and relevant certifications expected.

What You’ll Be Responsible For:

• Leading and facilitating delivery teams across Agile and hybrid engagements, bringing proven project delivery experience in complex, fast‑paced environments.
• Providing end‑to‑end leadership for Guidewire implementations and enhancements (PolicyCenter, ClaimCenter, BillingCenter), ensuring delivery outcomes are met on time and to quality expectations.
• Acting as a servant leader, fostering a supportive environment and building high‑performing teams across diverse roles and personalities.
• Providing day‑to‑day leadership for cross‑functional delivery teams, including developers, testers, business analysts, architects, and onshore/offshore resources.
• Owning delivery planning, forecasting, and execution across sprints, releases, and milestones within Agile or SAFe frameworks.
• Acting as the primary point of accountability for delivery, proactively managing scope, dependencies, risks, and issues.
• Building strong, trusted relationships with client stakeholders, sponsors, and product owners to ensure alignment on priorities and delivery outcomes.
• Managing vendor, partner, and offshore delivery contributions to ensure seamless integration and performance.
• Ensuring delivery aligns with agreed solution architecture, Guidewire best practices, and cloud standards.
• Facilitating and governing Agile ceremonies (planning, reviews, retrospectives) and embedding effective ways of working across teams.
• Tracking and reporting on delivery status, financials, and risks, providing clear and transparent communication to senior stakeholders.
• Championing continuous improvement, delivery excellence, and team wellbeing, embedding strong standards across quality, governance, and collaboration.

Your Experience & Background:

You will bring:

• Senior delivery or project leadership experience within complex business and technology transformation environments
• Strong experience delivering programmes using Agile, SAFe, and hybrid methodologies
• Proven experience leading Guidewire delivery engagements (certifications required)
• Strong stakeholder management, communication, and risk management capability
• Confidence operating across both client‑facing and delivery‑focused leadership contexts

How You’ll Work:
At Tenzing, we value strong technical capability alongside excellent consulting and delivery skills. You’ll demonstrate:

• Consulting and customer‑focused mindset - professional, clear communicator with a strong focus on delivering meaningful business outcomes and value for customers.
• Agile delivery and collaboration - proven experience working in Scrum or SAFe environments, collaborating effectively with cross‑functional teams and stakeholders.
• Clear communication and influence - able to explain complex technical concepts clearly to both technical and non‑technical audiences.
• Ownership, quality, and problem solving - takes accountability for outcomes, applies critical thinking to solve problems, and cares about building high‑quality, reliable, and maintainable solutions.
• Adaptable and future‑focused - resilient in changing environments and proactively adopts AI‑enabled tools to improve individual and team productivity.

Why Join Tenzing?
For over twenty years, Tenzing has helped organisations navigate complex change. Our Sherpa ethos means standing alongside our clients, doing the hard work with them, and guiding them to successful outcomes.
As an independent subsidiary of the Tech Mahindra Group, we offer the best of both worlds - access to global expertise and opportunities, while maintaining our strong local culture and ways of working across New Zealand and Australia.
We invest in our people through tailored career development, mentoring, and a supportive, inclusive environment. Our leaders are experienced, approachable, and committed to helping our teams grow and thrive.

What We Offer:

• Competitive salary
• Discretionary annual bonus
• Flexible and hybrid working arrangements
• Option to purchase additional annual leave
• Fully subsidised life and income protection insurance
• Discounted medical insurance
• Comprehensive learning and development programmes
• Wellbeing initiatives including EAP and flu vaccinations
• Inclusive culture with regular social events and celebrations

If you’re ready to work on meaningful Guidewire projects, grow your expertise, and build your career in a supportive consulting environment, we’d love to hear from you.