Player Support Executive- Indonesian and English Bilingual

ryEW8icxs3mdwJYB31Ab5U· Player Support
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📍 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MalaysiaContract

About this role

• Providing customer support and technical issue resolution via email, phone, chat, social media and other online platforms.

• To be able to handle multiple concurrent chat and email interactions while addressing frequent start and stops from incoming phone calls, emails, social media interactions and other online platforms.

• Identifying correcting and advising on technical issues in the customer’s computer, mobile app and/or video game console.

• Identifying trends in customer problems and provide clear feedback/inputs to the team members based on independent testing.

• Proficient in both verbal and written communication skills in Indonesian and English.

• Ability to communicate Indonesian and English via email/chat/phone (required to liaise with Indonesian-speaking customers).

• Ability to deliver excellent customer service quality utilizing soft skills.

• Able to understand games from a gamer’s perspective and give in-depth gaming and smartphone/apps/PC/console troubleshooting support.

• Ability to solve and analyze information accurately with appropriate speed and guidelines.

• Team player.

• Those with strong interest in games are preferred.

• Medical Reimbursement up to MYR1000 per annum.

Frequently Asked Questions

Is the salary disclosed for the Player Support Executive- Indonesian and English Bilingual position at ryEW8icxs3mdwJYB31Ab5U?
The salary for this Player Support Executive- Indonesian and English Bilingual role at ryEW8icxs3mdwJYB31Ab5U is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Player Support Executive- Indonesian and English Bilingual position at ryEW8icxs3mdwJYB31Ab5U located?
This Player Support Executive- Indonesian and English Bilingual role at ryEW8icxs3mdwJYB31Ab5U is based in Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Player Support Executive- Indonesian and English Bilingual role at ryEW8icxs3mdwJYB31Ab5U full-time or part-time?
This is listed as a Contract position. It is posted as a Player Support Executive- Indonesian and English Bilingual role in the Player Support department at ryEW8icxs3mdwJYB31Ab5U.
Which team or department does the Player Support Executive- Indonesian and English Bilingual at ryEW8icxs3mdwJYB31Ab5U belong to?
This Player Support Executive- Indonesian and English Bilingual position is part of the Player Support department at ryEW8icxs3mdwJYB31Ab5U. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Player Support Executive- Indonesian and English Bilingual position at ryEW8icxs3mdwJYB31Ab5U?
Click the "Apply Now" button on this page. You will be redirected to ryEW8icxs3mdwJYB31Ab5U's official application portal hosted on workable where you can submit your application directly.
When was the Player Support Executive- Indonesian and English Bilingual job at ryEW8icxs3mdwJYB31Ab5U posted?
This Player Support Executive- Indonesian and English Bilingual position at ryEW8icxs3mdwJYB31Ab5U was posted on Jun 12, 2026. Apply as soon as possible — early applications are often reviewed first.
Player Support Executive- Indonesian and English Bilingual
ryEW8icxs3mdwJYB31Ab5U
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You'll be redirected to ryEW8icxs3mdwJYB31Ab5U's official application page on workable.