Bahasa Indonesia Player support Tier 1
ryEW8icxs3mdwJYB31Ab5U· Player Support
About this role
About the role:
- Support customer service operations in Indonesian and English which includes but not limited to evaluating, monitoring, analyzing of results, and implementing any changes.
- Perform language translation and proofreading where necessary.
- Respond and support players with issues via email, including but not limited to password resets and more.
- Business hours 9:00-18:00 (Depending on project you are assigned)
- Support 365 days a year including weekends and holidays (shifts)
Requirements:
- 0~ 2 years of customer service (nice to have) and video game, travel support, help desk, technical support experience within an email contact center environment.
- Effective in Native written communication skills in Bahasa Indonesian.
- Business level English (includes reading and writing.)
- Able to deliver excellent customer service via email.
- Able to understand games from a gamer’s perspective and give in-depth gaming (PC/console/mobile) troubleshooting and support. (You are a gamer)
- Able to solve customers’ problems with attentivity and accurately within guidelines.
- Team player mentality.
*This position is only for applicants residing in Japan with a valid working visa.
Working Conditions:
- Office location: Otsuka, Tokyo
- Working hours: 9:00-18:00
Benefits
- Collaborating with people creating innovative interactive entertainment.
- Dynamic and entrepreneurial culture.
- Video games focused environment.
- Contract Employee *Permanent employee promotion is available.
- Trial period: 3 months / No change in conditions.
- Up to 50,000-yen reimbursement or train pass.
Frequently Asked Questions
Is the salary disclosed for the Bahasa Indonesia Player support Tier 1 position at ryEW8icxs3mdwJYB31Ab5U?
The salary for this Bahasa Indonesia Player support Tier 1 role at ryEW8icxs3mdwJYB31Ab5U is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Bahasa Indonesia Player support Tier 1 position at ryEW8icxs3mdwJYB31Ab5U located?
This Bahasa Indonesia Player support Tier 1 role at ryEW8icxs3mdwJYB31Ab5U is based in Toshima City, Tokyo, Japan. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Bahasa Indonesia Player support Tier 1 role at ryEW8icxs3mdwJYB31Ab5U full-time or part-time?
This is listed as a Contract position. It is posted as a Bahasa Indonesia Player support Tier 1 role in the Player Support department at ryEW8icxs3mdwJYB31Ab5U.
Which team or department does the Bahasa Indonesia Player support Tier 1 at ryEW8icxs3mdwJYB31Ab5U belong to?
This Bahasa Indonesia Player support Tier 1 position is part of the Player Support department at ryEW8icxs3mdwJYB31Ab5U. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Bahasa Indonesia Player support Tier 1 position at ryEW8icxs3mdwJYB31Ab5U?
Click the "Apply Now" button on this page. You will be redirected to ryEW8icxs3mdwJYB31Ab5U's official application portal hosted on workable where you can submit your application directly.
When was the Bahasa Indonesia Player support Tier 1 job at ryEW8icxs3mdwJYB31Ab5U posted?
This Bahasa Indonesia Player support Tier 1 position at ryEW8icxs3mdwJYB31Ab5U was posted on May 7, 2026. Apply as soon as possible — early applications are often reviewed first.
Bahasa Indonesia Player support Tier 1
ryEW8icxs3mdwJYB31Ab5U
You'll be redirected to ryEW8icxs3mdwJYB31Ab5U's official application page on workable.