Senior Collection Officer

mylo, the consumer finance arm of B.TECH, is revolutionizing the financial landscape, seeks a dynamic, results-oriented Senior Data Scientist. The ideal candidate will play a pivotal role in driving data-driven decisions and shaping our future. You'll work closely with cross-functional teams to unlock the power of data, build predictive models, and deliver actionable insights.

We are actively seeking dedicated Collections Officers to become valuable members of our team. In this pivotal role, you will play a crucial part in assisting our customers as they navigate the process of managing their outstanding payments. If you find fulfilment in a dynamic and fast-paced environment and possess exceptional negotiation skills coupled with a strong sense of empathy, we warmly encourage you to apply and join us on this journey!

As a Collections Officer, you will be responsible for:

• Communicating effectively with customers to follow up on due and overdue installments.
• Encouraging customers to make payments and resolve outstanding balances.
• Conducting field visits to customer homes or workplaces as needed to facilitate collections.
• Negotiating payment plans and solutions that benefit both the customer and the company.
• Maintaining accurate records of customer interactions and payment statuses.

• 2+ years of experience as a collection officer
• A bachelor's degree is required in any field.
• We seek individuals who can adapt and perform effectively in physically demanding field environments.
• Capable of managing physical tasks and mobility for fieldwork.
• Demonstrated ability to negotiate successfully.
• Proven effectiveness in follow-up activities.
• Exceptional skills in communication and persuasion.
• Capacity for self-driven work and independence.
• Competent in utilizing computer systems.
• Preferably possesses some data analysis skills.
• Possesses a strong reputation and is acknowledged for integrity.
• Locations as follows: Zagazig, Al Asher of Ramadan, Shubra El Khima ,Port Said, Behera, Alexandria & Cairo.

Office environment: When you come to our b_labs office, you'll find creative workspaces, a well-equipped kitchen, and an open design to foster collaboration between teams.

Education budget: We believe the learning journey never ends, therefore you will be entitled to an annual education budget to take part in trainings, courses or onsite conferences of your choice.

Flexibility: You know best whether you want to work from home or in the office. However, if you want to join your teammates onsite, we will subsidize the costs for lunch to foster the b_labs office community

Mobility package: When you are joining the b_labs office, we will subsidize your mobility expenses for public transport.

Equipment: From "Day 1" you will receive all the equipment you need be successful at work. Therefore, you can choose your laptop and get all the tools you need to stay on top of your game.