Fraud Analyst

mylo is a fintech platform dedicated to helping millions of people and businesses thrive by providing accessible and responsible financial solutions. Whether you’re purchasing a mobile phone, a new jacket, a flight ticket, a comfy couch, or even covering school tuition, mylo enables you to buy now and pay later at thousands of points of sale across Egypt. Born out of B.TECH—Egypt’s leading electronics and appliances retailer with over 27 years of experience in offering buy now, pay later solutions—mylo brings a legacy of trust and innovation to the fintech space. All mylo products are fully Sharia-compliant, ensuring ethical and inclusive financial practices.

Role Overview

We are looking for a Fraud Analyst to join our growing fintech risk team. This role is ideal for young, high‑potential professionals with hands‑on exposure to fintech products and digital customer journeys, and a strong interest in fraud prevention and analysis.

Candidates with fintech or digital-first backgrounds are strongly preferred. Traditional banking-only profiles are not required for this role.

Key Responsibilities

Fraud Monitoring & Detection

• Monitor transactions and customer activities to detect fraudulent or suspicious behavior
• Review alerts generated by fraud systems, rules engines, or manual monitoring
• Identify emerging fraud patterns related to:
• Payments
• Cards
• Digital onboarding
• Account takeover

Investigation & Case Management

• Investigate suspected fraud cases end to end
• Document cases, findings, and outcomes clearly and accurately
• Recommend actions such as transaction blocking, account suspension, or escalation

Fraud Controls & Prevention

• Support implementation and optimization of fraud rules and controls
• Contribute to fraud prevention initiatives across products and customer journeys
• Assist in updating fraud-related SOPs and workflows

Cross‑Functional Collaboration

• Work closely with Commercial, Operations, Product, Tech, Customer Support, and Risk teams
• Provide feedback on fraud risks related to new features, releases, or process changes

Reporting & Insights

• Prepare basic fraud reports and dashboards
• Track fraud trends, volumes, and loss metrics
• Escalate high-risk issues promptly

Required Qualifications & Experience

• Young professional profile (typically 1–3 years of experience)
• Background in:
• Fintech
• Digital payments
• Lending platforms
• E‑commerce risk or fraud
• Bachelor’s degree in Business, Finance, Data, IT, or a related field
• Traditional banking experience is not required and not preferred

Key Skills & Attributes

• Strong fraud and risk mindset
• High attention to detail and investigative ability
• Analytical thinking with comfort reviewing data and transactions
• Curious, proactive, and eager to learn
• Comfortable working in fast‑paced, agile fintech environments
• Strong communication and documentation skills

Office environment: When you come to our b_labs office, you'll find creative workspaces, a well-equipped kitchen, and an open design to foster collaboration between teams.

Flexibility: You know best whether you want to work from home or in the office. However, if you want to join your teammates onsite, we will subsidize the costs for lunch to foster the b_labs office community

Equipment: From "Day 1" you will receive all the equipment you need be successful at work. Therefore, you can choose your laptop and get all the tools you need to stay on top of your game.