Senior Integration Engineer

Calling your doctor shouldn't be harder than seeing your doctor. But at most practices, patients wait on hold, front-office staff drown in ring queues, and revenue walks out the door with every missed call.

Transform9 builds AI agents that answer every call for physician practices — scheduling appointments, routing callers, and resolving routine requests in seconds, around the clock. Our agents integrate directly with each practice's EHR, practice management, and phone systems, and adapt to how their front office actually works.

Our agents have handled millions of patient calls for thousands of providers, cut average hold times by 90%, and decreased call abandonment by 80%. We're headquartered in Birmingham, AL, and growing fast.

About the role

Our agents are only as good as their connection to the practice's systems. You'll design and build the integrations that let our platform read schedules, book appointments, and exchange data with EHRs, practice management systems, and telephony — reliably, at scale, and compliantly. This is high-leverage work: every integration you ship unlocks a category of practices we can serve.

What you'll do

• Build and maintain integrations with EHR/PM systems — Epic, Oracle Health (Cerner), athenahealth, NextGen, and more — plus telephony/SIP and CRM systems
• Develop API, HL7, and FHIR interfaces and keep them healthy in production
• Lead integration discovery and design directly with client IT teams
• Troubleshoot and resolve production interface issues fast
• Uphold data security, privacy, and HIPAA compliance across every integration
• Document APIs, workflows, and runbooks for internal teams and clients

Location

Remote (US). If you're in the Birmingham, AL area, this role is hybrid from our office (3 days in office / 2 remote).

• 5+ years in integration or interoperability engineering
• Hands-on API, HL7, and FHIR experience with major EHR/PM systems
• Strong programming skills in Python, Java, or TypeScript
• Working knowledge of healthcare data security and compliance requirements
• Strong client-facing communication — you'll work directly with practice IT teams

Nice to have

• Telephony/SIP/CCaaS integration experience
• Experience at a healthcare AI or digital health company

• Top-tier health coverage: medical, dental & vision
• 401(k)
• Paid time off + holidays, and paid parental leave

If you want to fix the front door of healthcare, we'd love to hear from you.

Transform9 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Note: the Transform9 team will only email you from a transform9.com email address.