Customer Support Representative

wisav· Line
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📍 Madison, Wisconsin, United StatesFull Time

About this role

On-site customer-facing position for a motivated, positive individual to work as an aviation customer service/concierge. Wisconsin Aviation is a full-service FBO providing support to our customers in the exciting field of general aviation/private air travel. This front desk position welcomes customers and visitors with a smile! As a front desk professional you will provide a wide breadth of services to internal and external customers. We service public and private customers and expect our employees to deliver a high-level of customer support.

 

Minimum 1 year working experience as a customer-facing associate. Aviation working knowledge or experience preferred, however will train dedicated persons. Our operations are 24/7 and your shift will include one weekend day and some holiday availability. Shifts are typically 6am-2pm; 2pm-10pm and 10pm-6am. First and second shift positions are currently available. Salary commensurates with experience. Benefits and PTO are offered for FT >35 hrs, including flight training discounts. PT employees have limited benefits offered.

 

If you are proactive and customer-oriented, we’d be delighted to meet you!


Location: Madison, WI (MSN)

Our focus is on delivering the best possible customer service

Not a VISA sponsor, nor able to employ anyone not authorized for unrestricted employment within the U.S.

Wisconsin Aviation is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, marital or veteran status, or any other legally protected status.


Frequently Asked Questions

Is the salary disclosed for the Customer Support Representative position at wisav?
The salary for this Customer Support Representative role at wisav is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Support Representative position at wisav located?
This Customer Support Representative role at wisav is based in Madison, Wisconsin, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Support Representative role at wisav full-time or part-time?
This is listed as a Full Time position. It is posted as a Customer Support Representative role in the Line department at wisav.
Which team or department does the Customer Support Representative at wisav belong to?
This Customer Support Representative position is part of the Line department at wisav. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Support Representative position at wisav?
Click the "Apply Now" button on this page. You will be redirected to wisav's official application portal hosted on bamboohr where you can submit your application directly.
When was the Customer Support Representative job at wisav posted?
This Customer Support Representative position at wisav was posted on Feb 10, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Support Representative
wisav
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