Field Service Technician (AV / Workplace Technology)
Dvi Solution· IT Operations
About this role
Company Summary:
Since 2002, DVI Solutions has been a leading provider of audio-visual setups to help our clients communicate and collaborate better--whether it's with colleagues across the office, or partners on the other side of the world. We have presence across Japan, Singapore, Thailand, Shanghai, Hong Kong, Philippines, Vietnam, India, Malaysia and Indonesia. Our satisfied clients include corporations, government agencies, schools, retail stores, hotels and many more.
Job Summary
The Field Service Technician (AV / Workplace Technology) is responsible for the onsite installation, configuration, troubleshooting, and support of audio-visual and workplace technology solutions at client locations. This role is highly hands-on and client-facing, ensuring reliable operation of meeting room, collaboration, and integrated AV systems.
Key Responsibilities
- Install, configure, and commission audio-visual and workplace technology systems, including displays, projectors, conferencing equipment, control systems, and peripherals
- Perform onsite troubleshooting, diagnostics, and repairs of AV and IT-related issues
- Support meeting room and collaboration technologies (e.g. video conferencing, wireless presentation, room scheduling systems)
- Read and follow system schematics, wiring diagrams, and technical documentation
- Perform equipment mounting, cable termination, labelling, and rack installation
- Test systems to ensure functionality, performance, and compliance with specifications
- Provide basic user training and technical guidance to clients when required
- Document service activities, configurations, and resolutions accurately
- Coordinate with project managers, engineers, and remote support teams
- Maintain a professional presence while working onsite at client locations
- Adhere to safety standards, company procedures, and quality guidelines
- 2+ years of experience with AV systems, workplace technology, or field-based IT support
- Strong hands-on troubleshooting and problem-solving skills
- Familiarity with AV signal flow, basic networking concepts, and device configuration
- Ability to work independently onsite and manage time effectively
- Comfortable working in client environments with a customer-service mindset
- Experience with video conferencing platforms (e.g. Microsoft Teams Rooms, Zoom Rooms, Cisco, Poly, Crestron, Extron)
- Basic knowledge of networking (IP addressing, VLANs, PoE)
Why Join us
- Opportunities to work on regional projects with global brands.
- Exposure to multinational clients, cross-border teams, and cutting-edge technology.
- Exposure to solutions that include immersive video walls, hybrid meeting tech, collaboration tech, digital transformation, smart workspace integration and much more.
- Team-oriented culture that encourages collaboration and continuous learning.
- Involve in custom projects for high-profile clients, DVI offers opportunities to expand your portfolio and build a specialized skill set.
- A booming industry with the rise of hybrid workspaces and smart office solutions.
Frequently Asked Questions
Is the salary disclosed for the Field Service Technician (AV / Workplace Technology) position at Dvi Solution?
The salary for this Field Service Technician (AV / Workplace Technology) role at Dvi Solution is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Field Service Technician (AV / Workplace Technology) position at Dvi Solution located?
This Field Service Technician (AV / Workplace Technology) role at Dvi Solution is based in Manila, Metro Manila, Philippines. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Field Service Technician (AV / Workplace Technology) role at Dvi Solution full-time or part-time?
This is listed as a Full time position. It is posted as a Field Service Technician (AV / Workplace Technology) role in the IT Operations department at Dvi Solution.
Which team or department does the Field Service Technician (AV / Workplace Technology) at Dvi Solution belong to?
This Field Service Technician (AV / Workplace Technology) position is part of the IT Operations department at Dvi Solution. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Field Service Technician (AV / Workplace Technology) position at Dvi Solution?
Click the "Apply Now" button on this page. You will be redirected to Dvi Solution's official application portal hosted on workable where you can submit your application directly.
When was the Field Service Technician (AV / Workplace Technology) job at Dvi Solution posted?
This Field Service Technician (AV / Workplace Technology) position at Dvi Solution was posted on Mar 27, 2026. Apply as soon as possible — early applications are often reviewed first.
Field Service Technician (AV / Workplace Technology)
Dvi Solution
You'll be redirected to Dvi Solution's official application page on workable.