MomentMaker®

tlscv· CertaPro Painters
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🌍 Remote📍 Remote📍 St. Thomas, Ontario, CanadaContract

About this role

Join TLS as a MomentMaker®  Must be located in Canada.


Real People, Real Conversations. Every application is reviewed by a real person, and every interview is conducted by a real member of our team.  No AI screening, no automated interviews. When you apply to TLS, you'll be heard by a human, every step of the way.

At TLS, we don’t just answer calls, we create moments.


We’re looking for people who lead with empathy, care deeply about others, and want to make a difference with every interaction.

This is a remote role, and we are based out of London, Ontario.  Weekend and evening availability are part of what helps us support our brands when they need us most. 


we are currently seeking MomentMakers® for Multiple Brands.


Why You’ll Love Working Here

We believe that connection is at the heart of everything we do.
At TLS, you’ll find:

  • A team built on trust, respect, and genuine care
  • A space where your ideas matter, and we encourage feedback
  • Opportunities to grow your personal and professional skills.

We’re proud to represent trusted brands like CertaPro Painters, Paul Davis Restoration, California Closets, and First OnSite, helping small businesses succeed in North America.


What You’ll Do

As a MomentMaker® you’ll be the first friendly voice customers hear when they reach out for help. You will:

  • Connect with customers via phone, email, or chat
  • Schedule appointments and share helpful information
  • Listen with empathy and find the best solutions
  • Record accurate details and follow brand guidelines
  • Partner with your team to create a positive experience for every interaction

 

What You’ll Bring

  • A natural ability to make people feel heard and valued
  • Strong communication skills written and verbal
  • Comfort using technology and learning new systems
  • The ability to stay calm and organized in a fast-paced environment
  • Availability for evening and weekend shifts

Experience in customer service is an asset — but a genuine desire to care for others is what really counts.


What Makes TLS Different

At TLS, success isn’t just about numbers, it’s about the way we engage with people
We celebrate great performance, support growth, and build connections that last.

Ready to make your mark?
Apply today and start making moments

Frequently Asked Questions

Is the salary disclosed for the MomentMaker® position at tlscv?
The salary for this MomentMaker® role at tlscv is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the MomentMaker® job at tlscv remote?
Yes, this MomentMaker® position at tlscv is remote, with team members based in Remote, St. Thomas, Ontario, Canada. You can work from home or anywhere in the supported regions.
Is the MomentMaker® role at tlscv full-time or part-time?
This is listed as a Contract position. It is posted as a MomentMaker® role in the CertaPro Painters department at tlscv.
Which team or department does the MomentMaker® at tlscv belong to?
This MomentMaker® position is part of the CertaPro Painters department at tlscv. See the full job description for more information about the team structure and responsibilities.
How do I apply for the MomentMaker® position at tlscv?
Click the "Apply Now" button on this page. You will be redirected to tlscv's official application portal hosted on bamboohr where you can submit your application directly.
When was the MomentMaker® job at tlscv posted?
This MomentMaker® position at tlscv was posted on May 7, 2026. Apply as soon as possible — early applications are often reviewed first.
MomentMaker®
tlscv
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