Sales Manager

SUMMARY OF PRINCIPAL & MAJOR RESPONSIBILITIES: The Sales Manager, under the direction of the Chief Sales Officer, is responsible for generating convention, meeting, and group business within assigned market segments, including SMERF and corporate. This role requires a strategic and analytical approach to identifying high-value opportunities, building relationships, and driving measurable impact for Corpus Christi. The Sales Manager will maintain and grow a client base and achieve individual and team goals set forth by the organization. These performance-based duties are essential to the Sales Department for Visit Corpus Christi.

PAY STATUS: Exempt / Bi-Weekly Salary

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Develop and execute strategic prospecting initiatives to identify and pursue group business opportunities within assigned market segments.
• Generate data-driven business opportunities by utilizing CRM system, booking history, and industry data tools to target impactful leads.
• Qualify and prioritize leads to ensure focus on opportunities that align with destination need periods and economic impact goals.
• Respond to Requests for Proposals (RFPs) in a timely, strategic, and customized manner.
• Actively manage and maintain a detailed sales pipeline within the CRM, ensuring accurate tracking, reporting, and forecasting of business.
• Meet or exceed established goals for lead generation, room nights, and economic impact.
• Conduct site visits and deliver compelling presentations that effectively showcase the destination.
• Travel to industry tradeshows, conferences, and events to generate new business and strengthen relationships.
• Collaborate with the Destination Services team to ensure seamless client experience for client retention.
• Assist in the planning and execution of familiarization tours and other strategic initiatives that promote Corpus Christi to potential clients.
• Maintain strong relationships with local hospitality partners, stakeholders, and community leaders.
• Provide regular reporting on sales activity, booking pace, and market insights to leadership.
• Perform additional duties and special projects as assigned.

JOB SPECIFICATIONS:

Required Knowledge, Skills, and Abilities
Requirements are representative of minimum levels of knowledge, skills, and/or abilities.

• Strong strategic thinking and analytical skills, with the ability to utilize data and insights towards actionable sales strategies.
• Proven ability to generate leads, manage a pipeline, and close business in a timely manner.
• Demonstrate ability to achieve assigned booking goals.
• Proficiency in Microsoft Office and strong experience with a CRM system (e.g., Simpleview, Delphi, or Salesforce).
• Excellent verbal and written communication skills, with the ability to present ideas clearly and persuasively.
• Self-motivated, results-driven, and highly organized with strong attention to detail.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong relationship-building skills and ability to collaborate effectively with internal and external stakeholders.
• Ability to make sound decisions, solve problems, and adapt to fluid market demands.
• High level of professionalism, accountability, and customer service focus.

Education, Training and Experience:

• Minimum 3+ years of experience in sales, business development, or related field (hospitality, tourism, or meetings industry preferred).
• Proven track record of achieving sales, booking, or revenue goals.
• Bachelor’s Degree preferred.

License/Certifications: Must have valid driver’s license, vehicle, and car insurance

Computer Software: Microsoft Office; Simpleview or CRM experience a plus

Physical Requirements:

While performing the duties of this job, the employee is required to sit for extended periods of time.  Shall be able to apply 20 lbs. of force frequently to lift, carry, push, pull, or otherwise move objects.  Must be able to view computer screen for extended period of time with clear, close-up vision.

Mental/Emotional Requirements:

Must be able to work in a fast paced and customer service-oriented environment; to perform duties under pressure and meet deadlines in a timely manner; to work as part of a team as well as to complete assignments independently; to take instructions from supervisors; to exercise problem-solving skills; and to interact with co-workers, supervisors, customers, and the public in a professional and pleasant manner.

Safety Responsibilities:

Must learn and comply with all organization safety rules; must always use appropriate safety equipment; must immediately report all unsafe condition to supervisors; must be familiar with all safety features or equipment, machinery, or materials encompassed by job duties; and must check with supervisor if there is a question as to the safe procedure to be used for any job function.

Additional Requirements:

Employees are required to reside within the defined Corpus Christi Metropolitan Statistical Area. 

Employees must fulfill the performance standards of this position and comply with policies, rules, and procedures of the organization, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees.

General Statement:

Visit Corpus Christi offers a hybrid work environment with the level of flexibility based upon job function and needs of the day. This job description is intended to describe the general nature and work responsibilities of the position.  This job description and the duties of this position are subject to change, modification, and addition as deemed necessary by the organization.  Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers or other organization officials. The job responsibilities of this position may include cross-training in other functions or positions to ensure satisfactory operation of the department or work area.