EV Charger Support Technician

zerovatech· CA R&D
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📍 Fremont, California, United StatesFull Time

About this role

EV Charger Support Technician

Work Location: On-site only — Fremont, California (No remote or hybrid options available)

Zerova Technologies USA


Who We Are

Zerova Technologies is a global leader in AC Level 2 and DC Level 3 EV charging solutions, powering EV brands in 60+ countries. As a pure white-label provider and subsidiary of Phihong Technology, we bring 50+ years of power-electronics expertise to the EV market. With operations across North America, Asia, and EMEA—we’re expanding rapidly to support the transition to electrified mobility.


Our culture: collaborative, customer-first, and mission-driven. Join a team that’s building reliable, open, and sustainable charging infrastructure.


What You’ll Do (Day-to-Day)

  • Be the first call that keeps chargers charging: troubleshoot AC/DC EVSE, diagnose faults, and deliver resolutions with precision.
  • Own the case, close the loop: log, track, and resolve issues in Salesforce Service Cloud to meet SLAs.
  • Turn data into answers: analyze OCPP logs, PCAPs, SLAC tests, and network traces to find root causes.
  • Level up the ecosystem: deliver hands-on training to customers, partners, and technicians in Zerova’s certification program.
  • Collaborate across teams: work with R&D and third-party SLA partners to drive continuous product improvement.
  • Be field-ready: travel primarily within CA/West Coast, with occasional nationwide assignments.


What You Bring

  • Associate’s in EE/Electronics or related field (Bachelor’s preferred) or equivalent hands-on experience.
  • 2+ years in EVSE, power electronics, or field technical support/maintenance.
  • Solid knowledge of:
    • AC/DC power systems: 208/480V 3-phase, low-voltage controls
    • Networking: TCP/IP, OCPP, VPNs, cellular connectivity
    • Safety: NEC, OSHA, NFPA 70E
  • Proficient with service/ticketing tools (Salesforce Service Cloud preferred).
  • Strong communicator with customers, electricians, and third-party providers.
  • Able to lift up to 50 lbs., work safely in field environments, and follow procedures.
  • Nice-to-have: EVITP, NABCEP, or OEM EVSE certifications (not mandatory).


Why Zerova (Benefits & Growth)

  • Competitive salary + KPI-driven bonus program (performance & service metrics).
  • Medical, dental, vision coverage.
  • 401(k) with company contribution.
  • PTO and paid company holidays.
  • Structured career path to Senior Technician and FAE roles.
  • Certification support & ongoing technical training (EVITP, OCPP, manufacturer-specific).
  • Work with advanced diagnostic platforms and AI-driven service tools; participate in interoperability testing and collaborate globally.
  • Mileage reimbursement & travel expenses covered.
  • Build the future with a global EVSE leader growing U.S. operations and launching a new engineering center in 2026.


How to Apply

Email your resume and a brief cover letter to careers@zerovatech.com with the subject line: “EV Charger Support Technician – Fremont.”

 

Frequently Asked Questions

Is the salary disclosed for the EV Charger Support Technician position at zerovatech?
The salary for this EV Charger Support Technician role at zerovatech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the EV Charger Support Technician position at zerovatech located?
This EV Charger Support Technician role at zerovatech is based in Fremont, California, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the EV Charger Support Technician role at zerovatech full-time or part-time?
This is listed as a Full Time position. It is posted as a EV Charger Support Technician role in the CA R&D department at zerovatech.
Which team or department does the EV Charger Support Technician at zerovatech belong to?
This EV Charger Support Technician position is part of the CA R&D department at zerovatech. See the full job description for more information about the team structure and responsibilities.
How do I apply for the EV Charger Support Technician position at zerovatech?
Click the "Apply Now" button on this page. You will be redirected to zerovatech's official application portal hosted on bamboohr where you can submit your application directly.
When was the EV Charger Support Technician job at zerovatech posted?
This EV Charger Support Technician position at zerovatech was posted on Nov 3, 2025. Apply as soon as possible — early applications are often reviewed first.
EV Charger Support Technician
zerovatech
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