Dispatcher
Merit Restorations
Full time
Dispatcher
About this role
Join a fast-growing team where customer service, teamwork, and fun come first!
We’re expanding our Dallas team and looking for a Dispatcher to help coordinate service installations and provide top-tier support to customers and field teams. You'll serve as a key point of contact between our call center, customers, and technicians, while helping keep schedules tight, communication clear, and service seamless.
💼 What You’ll Do
- Receive and dispatch service installation orders
- Coordinate with field teams, technicians, and subcontractors
- Resolve customer inquiries and escalated issues
- Schedule and prioritize jobs based on urgency, skills, and location
- Maintain accurate logs, records, and communications
- Support smooth operations and handle multiple tasks efficiently
✅ What We’re Looking For
- Excellent communicator (oral and written)
- Strong multitasking and time management skills
- Calm under pressure with sound decision-making abilities
- Proficient in basic computer use and data entry
- High School diploma or equivalent
- Open availability (Mon–Fri, 6 AM–9 PM & rotating Sat, 8 AM–5 PM)
- Willingness to work overtime as needed
- Excellent communication and interpersonal skills
- Experience with basic computer skills and data entry
- Proficient communication skills (oral and written)
- Outstanding organizational and multi-tasking abilities
- Sound judgment and critical thinking
- Ability to work well under pressure
- High School diploma or equivalent
- Candidates must have open availability to work shifts scheduled between 6:00 AM and 9:00 PM, Monday through Friday, as well as 8:00 AM to 5:00 PM on rotating Saturdays. Flexibility to cover varying shift times is essential to meet operational needs.
- Ability to work overtime as needed
🎁 Why Join Us?
- Bi-weekly pay + overtime opportunities
- Paid Time Off (PTO)
- Advancement opportunities
- Casual dress & comfortable office environment
- Discretionary bonuses & incentives
- We’re a small, tight-knit company that believes in working hard and making it fun. If you’re flexible, reliable, and thrive in a fast-paced environment, we’d love to hear from you!
Frequently Asked Questions
Is the salary disclosed for the Dispatcher position at Same Day Water Heaters?
The salary for this Dispatcher role at Same Day Water Heaters is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Dispatcher position at Same Day Water Heaters located?
This Dispatcher role at Same Day Water Heaters is based in Dallas, Texas, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Dispatcher role at Same Day Water Heaters full-time or part-time?
This is listed as a Full time position. It is posted as a Dispatcher role at Same Day Water Heaters.
How do I apply for the Dispatcher position at Same Day Water Heaters?
Click the "Apply Now" button on this page. You will be redirected to Same Day Water Heaters's official application portal hosted on workable where you can submit your application directly.
When was the Dispatcher job at Same Day Water Heaters posted?
This Dispatcher position at Same Day Water Heaters was posted on Jan 21, 2026. Apply as soon as possible — early applications are often reviewed first.
Dispatcher
Same Day Water Heaters
You'll be redirected to Same Day Water Heaters's official application page on workable.