WS - Summer INTERNSHIP - Pike County Schools Technology Maintenance Technician

INTERNSHIP - Pike County Schools
Technology Maintenance Technician

Division: Internship

Department: Career, Vocation, Leadership

Experience: Entry-level

Job code: NA

Supervisor/Reports To: Phillip Birchfield and Director of Technology (Pike Co Schools) /Angela Lockhart (UPIKE)

Location: Pike County Schools | 316 South Mayo Trail | Pikeville, KY 41501

Internship Window: 7/1/26 - 8/15/26

Must be a registered UPIKE student

The Technology Maintenance Technician is responsible for installing, maintaining, troubleshooting, and repairing technology equipment and systems across the Pike County School District. This position ensures that Pike County Schools staff and students have reliable access to instructional and operational technology resources.

Organization Description The Pike County School District serves the students of Pike County, Kentucky with 17 schools, over 7000 students, and over 1000 employees. With the eleventh largest pupil enrollment in the state, the Pike County School District boasts an academic performance level above most state testing indices. The district is dedicated to providing quality education and ensuring that all students have access to the resources and support they need to succeed.

Internship Duties, Responsibilities, and Career Competencies:

• Install, configure, and maintain desktop computers, laptops, tablets, printers, and other peripheral devices. (CSD, TW, T)
• Troubleshoot and repair hardware, software, and basic network connectivity issues. (CSD, CT, TW, T)
• Perform routine maintenance and updates on devices and systems. (T)
• Assist with setup, maintenance, and support of classroom technology (projectors, smart boards, AV systems, etc.). (TCD, C, TW, T)
• Respond to help desk requests in a timely and professional manner. (C, P, T)
• Maintain inventory of technology equipment and parts. (CSD, P, T)
• Support district-wide software applications and user accounts. (P, T)
• Perform basic network support, including cabling, connectivity checks, and troubleshooting. (CSD, CT, L, P, TW, T)
• Document repairs, updates, and service requests accurately. (CSD, C, P)
• Follow district policies for cybersecurity and data protection. (CTR, L, P)
• Provide basic technical support and guidance to staff and students. (CSD, C, CTR, L, P, T)

Competencies/Skills: Communication (C), Teamwork (TW), Professionalism (P), Career & Self Development (CSD), Critical Thinking (CT), Community Transformation (CTR), Leadership (L), Technology (T)

Knowledge, Skills, and Abilities:

• A current UPIKE student with interest/major/minor in ITM and other computer science related fields.
• Ability to diagnose and resolve technical issues efficiently.
• Strong problem-solving and organizational skills.
• Ability to communicate technical information in a clear, user-friendly manner.
• Ability to prioritize tasks and manage multiple requests.
• Customer-service mindset with a positive attitude.

Work Environment:

• School and office settings across the district
• May require travel with the team between multiple school sites
  
  

Work Schedule: M-F 7:30am-4:00pm

Supervision: Reports to Director of Technology

Physical Demands:

• General Activity: Sitting at a computer, working on ladders or under desks to install or repair equipment
• Use of Hands/Feet: Primarily using hands for typing, operating equipment, or handling materials, including installation of equipment.
• Weight Lifted: Lifting and carrying equipment
• Physical Demands: Frequent standing, walking, bending, and reaching

Essential Skills and Professional Expectations:

• Ability to manage multiple tasks simultaneously.
• Able to work with a team.
• Comfortable working both independently and in a team environment.
• Must be able to manage stress, stay focused, and maintain professionalism in various work situations.

Number of Positions: 2

Pay Rate: Beginning at $8.75/hour

Location: Pike County Schools | 316 South Mayo Trail | Pikeville, KY 41501

Terms: Upon hire, the intern must register for the Summer II Internship course. To receive course credit, students will complete assignments concurrently with internship work. Students are required to work a total minimum of 80 hours and will eligible for the following credit hours: 80-119 hours of work + course completion = 2 credit hours; 120-159 hours of work + course completion = 3 credit hours; 160-199 hours of work + course completion = 4 credit hours; 200-239 hours of work + course completion = 5 credit hours; 240+ hours of work = 6 credit hours. Summer interns in this position cannot exceed 40 hours of work per week.

Application Notes: Resumes and applications will be reviewed to determine if you meet the required qualifications for the position. If it is determined that you meet the required qualifications, your application materials will be used to identify a top group of the most highly qualified candidates. The University of Pikeville is an equal opportunity employer committed to assembling a diverse, broadly trained faculty and staff. The University of Pikeville does not discriminate on the basis of race, ethnicity, color, sex, gender, gender identity, sexual orientation, religion, national origin, age or disabilities in its programs, activities, hiring, or the admission of students.