Contact Center Specialist

Mellon Group Of Companies· CCS Operations
Apply Now ↗
📍 Tiranë, Tirana County, AlbaniaFull time

About this role

Mellon Albania, part of the Mellon Group of Companies, is a leading provider of front-end and back-end transaction solutions and services since its inception in 2004.

We are currently looking for a dedicated Contact Center Specialist to join our dynamic team. This role is crucial in ensuring that our customers receive top-notch support and assistance with their inquiries.

If you possess a solution-oriented mindset and have a passion for helping others, you might be the perfect fit for this position. Join us in our commitment to excellence!

About you

You are self-motivated and are someone who shares our commitment to getting the job done. You will be part of a team that enjoys giving support to the customers and has a solution-oriented attitude

Key Responsibilities

  • Communicate effectively with customers to address their inquiries and issues.
  • Provide exceptional customer service and support.
  • Be flexible in working hours and assist within a team environment.
  • Stay open to learning new topics and enhancing your skills.
  • Possess knowledge about Electronic Financial Transactions (preferred).

·        University Degree

·        Knowledge of English

·        PC skills

·        Work experience is an advantage

·        Excellent communication skills

·        Customer Oriented

·        The flexibility to work only for the third shift

·        Good attitude towards new learning topics

·        Knowledge of Electronic Financial Transactions (preferably)

·        An excellent working environment

·        Opportunities for development and promotion

·        Continuous training

Frequently Asked Questions

Is the salary disclosed for the Contact Center Specialist position at Mellon Group Of Companies?
The salary for this Contact Center Specialist role at Mellon Group Of Companies is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Contact Center Specialist position at Mellon Group Of Companies located?
This Contact Center Specialist role at Mellon Group Of Companies is based in Tiranë, Tirana County, Albania. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Contact Center Specialist role at Mellon Group Of Companies full-time or part-time?
This is listed as a Full time position. It is posted as a Contact Center Specialist role in the CCS Operations department at Mellon Group Of Companies.
Which team or department does the Contact Center Specialist at Mellon Group Of Companies belong to?
This Contact Center Specialist position is part of the CCS Operations department at Mellon Group Of Companies. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Contact Center Specialist position at Mellon Group Of Companies?
Click the "Apply Now" button on this page. You will be redirected to Mellon Group Of Companies's official application portal hosted on workable where you can submit your application directly.
When was the Contact Center Specialist job at Mellon Group Of Companies posted?
This Contact Center Specialist position at Mellon Group Of Companies was posted on Feb 16, 2026. Apply as soon as possible — early applications are often reviewed first.
Contact Center Specialist
Mellon Group Of Companies
Apply for this role ↗

You'll be redirected to Mellon Group Of Companies's official application page on workable.