Back office Specialist
About this role
MELLON Albania, a member of MELLON Group of Companies, was founded in 2004 in Tirana.
Mellon is a pioneer in the payment industry and technological partner for banking and big organizations, offering best in class products for each purpose and a variety of turnkey solutions.
Mellon Albania within the framework of its expansion, seeks to immediate recruit a Back Office Specialist to support and maintain its activities:
Key Responsibilities:
- Service Ticket Management:
- Manage incoming service requests.
- Collect information and offer assistance to users.
- Log service requests in the internal ERP system.
- Coordination & Support:
- Work in conjunction with the technical servicing team.
- Support administrative tasks as required.
- Manage and update spreadsheets and handle documentation.
- Prepare regular and ad-hoc reports.
- Troubleshooting:
- Assist in diagnosing and resolving fault messages in accordance with manuals or internal procedures.
Soft Skills
- Exceptional communication skills, both verbal and written.
- Strong orientation towards customer service.
- Possesses an analytical mindset and demonstrates attention to detail.
- Collaborative team-oriented approach.
- An excellent working environment
- Opportunities for development and promotion
- Continuous training
- Competitive compensation
Frequently Asked Questions
Is the salary disclosed for the Back office Specialist position at Mellon Group Of Companies?
The salary for this Back office Specialist role at Mellon Group Of Companies is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Back office Specialist position at Mellon Group Of Companies located?
This Back office Specialist role at Mellon Group Of Companies is based in Tiranë, Tirana County, Albania. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Back office Specialist role at Mellon Group Of Companies full-time or part-time?
This is listed as a Full time position. It is posted as a Back office Specialist role at Mellon Group Of Companies.
How do I apply for the Back office Specialist position at Mellon Group Of Companies?
Click the "Apply Now" button on this page. You will be redirected to Mellon Group Of Companies's official application portal hosted on workable where you can submit your application directly.
When was the Back office Specialist job at Mellon Group Of Companies posted?
This Back office Specialist position at Mellon Group Of Companies was posted on Nov 10, 2025. Apply as soon as possible — early applications are often reviewed first.
Back office Specialist
Mellon Group Of Companies
You'll be redirected to Mellon Group Of Companies's official application page on workable.