Technical Support or Customer Support Manager

uBLbLticQ1T2pGzVbXvnAu
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📍 Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaFull time

About this role

 

o   5+ years of managing a Customer Support team (10+ agents) within a technology environment.

o   5+ years of experience in Technical or Application Support.

o   Strong troubleshooting skills with the ability to manage complex technical issues and cross-team escalations.

o   Experience monitoring and improving support performance, including SLA and customer satisfaction metrics.

o   Passion for team development, mentoring, and building a positive support culture.

o   Strong communication and collaboration skills across technical and business teams.

o   Fluent in English (written and spoken) and willing to work outside standard hours when require

 

Frequently Asked Questions

Is the salary disclosed for the Technical Support or Customer Support Manager position at uBLbLticQ1T2pGzVbXvnAu?
The salary for this Technical Support or Customer Support Manager role at uBLbLticQ1T2pGzVbXvnAu is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Technical Support or Customer Support Manager position at uBLbLticQ1T2pGzVbXvnAu located?
This Technical Support or Customer Support Manager role at uBLbLticQ1T2pGzVbXvnAu is based in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Technical Support or Customer Support Manager role at uBLbLticQ1T2pGzVbXvnAu full-time or part-time?
This is listed as a Full time position. It is posted as a Technical Support or Customer Support Manager role at uBLbLticQ1T2pGzVbXvnAu.
How do I apply for the Technical Support or Customer Support Manager position at uBLbLticQ1T2pGzVbXvnAu?
Click the "Apply Now" button on this page. You will be redirected to uBLbLticQ1T2pGzVbXvnAu's official application portal hosted on workable where you can submit your application directly.
When was the Technical Support or Customer Support Manager job at uBLbLticQ1T2pGzVbXvnAu posted?
This Technical Support or Customer Support Manager position at uBLbLticQ1T2pGzVbXvnAu was posted on Mar 18, 2026. Apply as soon as possible — early applications are often reviewed first.
Technical Support or Customer Support Manager
uBLbLticQ1T2pGzVbXvnAu
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