Japanese customer support

uBLbLticQ1T2pGzVbXvnAu· APAC
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📍 Cyberjaya, Selangor, MalaysiaFull time

About this role

- Fluent in Japanese (strong verbal communication skills)

- Diploma / Bachelor’s Degree or equivalent

- Excellent customer service mindset

- Passionate about helping customers and solving problems

- Able to work rotational & night shifts

- E-commerce experience is an added advantage

- Fresh graduates with strong Japanese proficiency are encouraged to apply

We’re looking for someone who is customer-focused, detail-oriented, and committed to delivering high-quality service.

What You’ll Be Doing :

- Handle live customer contacts (calls, chats, emails)

- Provide accurate and professional solutions to inquiries

- Ensure high customer satisfaction on every interaction

- Meet quality standards and KPI targets

- Complete 9 hours of staffed time per rostered day

How to Apply :

Interested candidates are required to:

Submit your updated resume

Complete 3 required assessments:

JP LAT (Japanese Language Assessment Test) – Provided upon application

CS Logical Assessment – Provided upon application

Typing Test – Provided upon application

Job Types: Full-time, Permanent

Work Location: In person

- Fluent in Japanese (strong verbal communication skills)

- Diploma / Bachelor’s Degree or equivalent

- Excellent customer service mindset

- Passionate about helping customers and solving problems

- Able to work rotational & night shifts

- E-commerce experience is an added advantage

- Fresh graduates with strong Japanese proficiency are encouraged to apply

We’re looking for someone who is customer-focused, detail-oriented, and committed to delivering high-quality service.

What You’ll Be Doing :

- Handle live customer contacts (calls, chats, emails)

- Provide accurate and professional solutions to inquiries

- Ensure high customer satisfaction on every interaction

- Meet quality standards and KPI targets

- Complete 9 hours of staffed time per rostered day

How to Apply :

Interested candidates are required to:

Submit your updated resume

Complete 3 required assessments:

JP LAT (Japanese Language Assessment Test) – Provided upon application

CS Logical Assessment – Provided upon application

Typing Test – Provided upon application

Job Types: Full-time, Permanent

Work Location: In person

Frequently Asked Questions

Is the salary disclosed for the Japanese customer support position at uBLbLticQ1T2pGzVbXvnAu?
The salary for this Japanese customer support role at uBLbLticQ1T2pGzVbXvnAu is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Japanese customer support position at uBLbLticQ1T2pGzVbXvnAu located?
This Japanese customer support role at uBLbLticQ1T2pGzVbXvnAu is based in Cyberjaya, Selangor, Malaysia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Japanese customer support role at uBLbLticQ1T2pGzVbXvnAu full-time or part-time?
This is listed as a Full time position. It is posted as a Japanese customer support role in the APAC department at uBLbLticQ1T2pGzVbXvnAu.
Which team or department does the Japanese customer support at uBLbLticQ1T2pGzVbXvnAu belong to?
This Japanese customer support position is part of the APAC department at uBLbLticQ1T2pGzVbXvnAu. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Japanese customer support position at uBLbLticQ1T2pGzVbXvnAu?
Click the "Apply Now" button on this page. You will be redirected to uBLbLticQ1T2pGzVbXvnAu's official application portal hosted on workable where you can submit your application directly.
When was the Japanese customer support job at uBLbLticQ1T2pGzVbXvnAu posted?
This Japanese customer support position at uBLbLticQ1T2pGzVbXvnAu was posted on May 28, 2026. Apply as soon as possible — early applications are often reviewed first.
Japanese customer support
uBLbLticQ1T2pGzVbXvnAu
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