Service Desk /Help Desk Technician

uBLbLticQ1T2pGzVbXvnAu
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📍 Cherry Hill, New Jersey, United StatesFull time

About this role

Service Desk /Help Desk Technician

Type: 6 months to Hire

Location: Cherry Hill, NJ

Responsibilities:

•Provide Level-1 and Level-2 remote support for desktops, laptops, printers, servers other computer related devices.

•When necessary provide on-site support.

•Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents.

•Troubleshoot and resolve system hardware and software problems.

•Triage and identify issues related to routing, switching, activity directory, DHCP and DNS.

•Document processes and procedures as required.

•Manage and maintain our customers’ networks.

•Required to be part of the on call schedule.

•Performs other duties and responsibilities as assigned by the MSP Manager.

Required Skills:

•3 years related work experience or BS in Information Systems or related field.

•Must exhibit a clear, friendly, professional phone manner.

•Must have excellent verbal and written communication skills. This includes the ability to explain technical terminology to non-technical end users.

•Able to handle multiple projects and assignments with attention to detail.

•Microsoft Windows Desktop Operating Systems

•Windows Server, Active Directory, Group Policy, Mac OSX, SonicWall Routers.

•VMWare and Microsoft Hyper-V Hypervisors

•Must have transportation

•Must be able to physically lift and move computer equipment

Frequently Asked Questions

Is the salary disclosed for the Service Desk /Help Desk Technician position at uBLbLticQ1T2pGzVbXvnAu?
The salary for this Service Desk /Help Desk Technician role at uBLbLticQ1T2pGzVbXvnAu is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Service Desk /Help Desk Technician position at uBLbLticQ1T2pGzVbXvnAu located?
This Service Desk /Help Desk Technician role at uBLbLticQ1T2pGzVbXvnAu is based in Cherry Hill, New Jersey, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Service Desk /Help Desk Technician role at uBLbLticQ1T2pGzVbXvnAu full-time or part-time?
This is listed as a Full time position. It is posted as a Service Desk /Help Desk Technician role at uBLbLticQ1T2pGzVbXvnAu.
How do I apply for the Service Desk /Help Desk Technician position at uBLbLticQ1T2pGzVbXvnAu?
Click the "Apply Now" button on this page. You will be redirected to uBLbLticQ1T2pGzVbXvnAu's official application portal hosted on workable where you can submit your application directly.
When was the Service Desk /Help Desk Technician job at uBLbLticQ1T2pGzVbXvnAu posted?
This Service Desk /Help Desk Technician position at uBLbLticQ1T2pGzVbXvnAu was posted on Jul 28, 2021. Apply as soon as possible — early applications are often reviewed first.
Service Desk /Help Desk Technician
uBLbLticQ1T2pGzVbXvnAu
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