Business Development Manager

We are passionate about delivering innovative cloud-based retail software and payment technology to charities, retailers and visitor attractions across the UK, US and Australia. Our Insight Driven platform provides real-time processing and complete end-to-end retail and payment management, helping organisations operate smoothly, enhance customer experience and grow with confidence. 

With over £1 billion in sales processed through our systems in the last year, customers trust Cybertill for reliability, security and exceptional support. With nearly 25 years’ experience and more than 7,000 retail locations using our software, hardware, payments, services and telecoms, we know what it takes to make a difference. We live our values every day, staying passionate, agile, supportive and professional in everything we do. 

Work somewhere where your passion and ideas come to life and, more importantly, get you noticed. Get ahead and join a team that supports you and drives you forward every day. 

The Role… 

Our customers and their consumers deserve the best retail experience. The Business Development Manager will be responsible for full-cycle sales, owning the entire process from lead generation and prospecting through to negotiation and deal close. This is a high-impact, autonomous role suited to a commercially driven sales professional who thrives in a consultative, enterprise-style sales environment. 

You will work closely with marketing, product, and implementation teams to win new business and establish Cybertill as a leading retail technology partner in the Australian market. 

What you will do… 

• Own the end-to-end sales cycle, including prospecting, qualification, discovery, product demonstrations, proposals, negotiation, and closing [Insert Role Functions] 

• Build and manage a strong sales pipeline to achieve and exceed revenue targets [Insert Role Functions] 

• Identify and pursue new business opportunities across target retail segments  

• Develop compelling value-based sales propositions tailored to customer needs  

• Proactively generate leads through outbound activity, networking, events, referrals, and partnerships  

• Work with marketing to follow up inbound leads and support local campaign activity 

• Build and maintain relationships with key decision-makers, influencers, and stakeholders 

• Conduct in-depth discovery sessions to understand customer challenges, operational complexity, and commercial drivers 

• Deliver engaging product demonstrations and presentations 

• Act as a trusted advisor, positioning Cybertill as a long-term strategic partner 

• Prepare and present pricing, proposals, and business cases 

• Lead contract negotiations in line with company policies and commercial objectives 

• Ensure accurate forecasting and pipeline management using CRM tools 

• Develop knowledge of the Australian retail technology landscape, competitors, and market trends 

• Provide market feedback to product and leadership teams to support localisation and growth 

Who we are looking for… 

• Someone with Proven experience in B2B sales, ideally in SaaS, retail technology, POS, or enterprise software  

• Demonstrated success managing full sales cycles from lead generation to close  

• Strong consultative selling and stakeholder management skills  

• Ability to sell complex, multi-module solutions with longer sales cycles 

• Excellent communication, presentation, and negotiation skills 

• Self-motivated, results-driven, and comfortable working autonomously 

• Experience using CRM systems ideally HubSpot 

• Experience selling into multi-site or enterprise retail organisations 

• Knowledge of the Australian retail or hospitality market desirable 

We use AI-powered tools (including transcription and automated note-taking) during portions of our interview process to support a consistent and thorough candidate experience. Candidates who require alternative accommodation may request it at any stage of the recruitment process. 

Fluent Software Group is committed to building diverse, equitable, and inclusive teams. We welcome applications from candidates of all backgrounds, identities, and experiences, and all qualified applicants will be considered without regard to race, gender, age, disability, religion, sexual orientation, or any other protected characteristic. 

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